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Protection Claims Advisor - Jobs in York, ON

Aviva
Job LocationYork, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Protection Claims Advisor - Up to £22,000.We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. Thats why were here, and thats why 15 million customers across the UK have placed their trust in us.A bit about the job:We have permanent opportunities for candidates who have a passion for providing exceptional customer service to join our Claims Team within Aviva to start on 3rd April 2023.Life is full of unexpected twists and turns. But for every situation, Aviva is on hand to make things simple and keep customers protected. Joining the Aviva Claims team, youll have a vital role to play in a company that paid out £34.4 billion in claims and benefits last year to our customers globally.This is a very rewarding role as we are helping our customers when they need us the most, it maybe that they have lost a loved one, or themselves have a critical or terminal illness.Successful candidates will need a positive approach to change, have commitment and drive as well as having the desire to learn/develop using initiative, ownership, and judgment to seek the best resolution for all customer queries. Dont worry if you have no previous Claims experience as we will give you all the training you will need to support you in your journey to learn about our products and customers.Skills and experience were looking for:

  • Finds it easy to talk to customers and can handle customers interactions with sympathy and support, whilst providing clear information
  • Experience of working within an office environment is highly desirable, although strong experience within another professional customer-facing role would be considered, i.e. retail.
  • Ability to work on own initiative and make decisions in a customer-focused team environment
  • Flexibility and adaptability to thrive in a fast-paced, highly demanding, constantly changing environment.
  • Excellent communication skills both written and verbal.
What youll get for this role:
  • Starting salary up to £22,000 (depending on location, skills, experience, and qualifications)
  • Generous pension (starting level Aviva contributes 8% when you contribute 2%)
  • Eligibility for annual performance bonus
  • Family friendly parental and carers leave
  • 25 days holiday per year plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for Aviva products
  • Brilliant flexible benefits including electric cars
  • Aviva Matching Share Plan and Save As You Earn scheme
  • 21 volunteering hours per year
Aviva is for everyone:We are inclusive and welcome everyone - we want applications from people with diverse backgrounds and experiences.Excited but not sure you tick every box Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if youre in a job share just apply as a pair.We flex locations, hours and working patterns to suit our customers, business, and you.Most of our people are smart working - spending around 60% of their time in our offices and 40% at home.To find out more about working at Aviva take a look hereWe interview every disabled applicant who meets the minimum criteria for the job. Once youve applied, please send us an email stating that you have a disclosed disability, and well interview you.Wed love it if you could submit your application online. If you require an alternative method of applying, please give Abigail Aitken a call on +44 7774 789975 or send an email to abigail.aitken@aviva.comQuick Apply
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