Post-Grad Associate Client Manager (Entry-Level) - Jobs in Ancaster, ON

Job Description

Who You AreYou are a recent grad who is looking to start a career in a great industry with an award-winning insurance brokerage. You are ambitious, have a keen eye for detail, and are an expert at managing competing priorities. You will develop into the best version of yourself at NFP. Honing your skills with an organization and leadership team that always puts “you” first.The Opportunity of a LifetimePeopleFirst defines our culture. At NFP, we are driven by six pillars: peoplefirst recognition, peoplefirst community, peoplefirst finance, peoplefirst well-being, peoplefirst development and peoplefirst inclusion. This people-first experience empowers an evolution across flexible working, onboarding, training & development, performance, and additional elements that advance our culture and enable more growth and success.In this inaugural year for the NFP Accelerated Career Advancement Program (ACAP), we are delighted to provide an opportunity for new and/or recent grads to work alongside the industry’s best insurance leaders. The successful candidates will receive mentorship from the NFP leadership group as well as a fast-tracked training schedule that will condense five years’ worth of on-the-job experience into two.By the end of the ACAP training schedule, you will function as a full-fledged Client Manager responsible for servicing your own book of business.The expected start date for successful hires of this program aligns with the April 2022 graduation period. Interviews will commence on or about mid to late February.What You’ll Learn and What You’ll Be DoingYear One

• If not already licensed, NFP will provide training and access to license exam to obtain RIBO (Registered Insurance Broker of Ontario) License
• Understand the backend processes and systems of Small Enterprise & Mid-Market Business Insurance including Broker Management Database Activities:
• Client Application Entry
• Client and Policy Data Reconciliation
• Reports Formatting, Analytics, and Data Diagnostics
• Prepare client premium proposals and pre-renewal information packages, process invoices, finance contracts, and claim reporting

Year Two

• Work with the backend service team and support Client Managers in preparation of applications, specifications, and marketing strategy for new business as well as renewals
• Begin to understand which commercial lines segment you will join and what capacity (service, inside sales, etc.)
• Provide professional and prompt customer service including phone, email, and walk-in inquiries on new and existing client accounts, including client questions on topics such as coverage, billing, reporting of claims, audits, etc.
• Be the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staff

What you Bring

• Recent College or University Graduate from a reputable institution with a proven record of strong academic success
• Leadership qualities demonstrated through college/university, community, internship, or co-op experience
• Proficient in writing and editing
• Excellent verbal and written communication skills
• Detail-oriented self-starter who can independently manage deadlines
• Positive attitude and team player
• High level of integrity and strict adherence to protecting confidential information
• Proven administrative skills and expertise
• Good organizational and planning skills, with a proven ability to manage time well in a fast-paced, ever-changing, team-oriented environment.
• Ability to effectively utilize Microsoft Word, Excel, and PowerPoint

Who We AreWe’re NFP, a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,000 employees with global capabilities. As an organization, we care about giving back to the community. We contribute to different organizations, including Children’s Cancer Society, GenHERation, Year Up, and many more.We’ve become one of the largest insurance brokerage, consulting, and wealth management firms by building enduring relationships with our clients and helping them realize their goals. NFP is the 2nd largest retirement aggregator firm (Investment News), 5th largest benefits broker by global revenue (Business Insurance), 10th largest property and casualty agency (Insurance Journal), and 12th largest global insurance broker (Best’s Review).We believe in personal relationships and a commitment to one another. For the company to succeed, our people need to succeed. We combine all the best that our people have to offer and create a new best. To learn more, please visit https://nfp.ca/.What’s In It For YouNFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.

• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

Our employees are the foundation of our success.NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.We understand that more people mean more experience, more expertise, more diversity of thought and more opportunities to understand the world we share together. By embracing organic collaboration and innovation, we are able to integrate an array of ideas and perspectives to continuously refine what we do and how we do it.Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.Our business is built on the personal level. Whether it’s in our offices, on a call, out in the field or anywhere you can find us in the world, we’re starting the conversations that create a more secure future for everyone.Accommodations are avaQuick Apply

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