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Veterinary Receptionist - Jobs in Ancaster, ON

Beattie Pet Hospital - Ancaster
Job LocationAncaster, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Look no further, we have an amazing Op-purr-tunity for you!Beattie Pet Hospital Ancaster, located in the Meadowlands, is currently searching for a Client Service Representative to join our team. Our staff is our work family. We are looking or someone who meets our values and is driven to help us grow, foster relationships and meet our goals (big or small). Our Client Service Team is our front line, the first and last interaction that our clients have when they are at the hospital.The Responsibilities

  • The first person in the clinic each day to "ooooo" and "awwww" over every adorable pet that comes through our doors
  • Ability to answer a multiline phone system, track and book appointments effectively, placing outbound calls to pet parents for follow-up and future appointment bookings
  • Respond and manage email correspondence, schedule appointments
  • Admitting and discharging pet patients
  • Invoicing/billing; creating estimates, obtaining pet owner confirmation and processing payments
  • Excellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environment
  • General housekeeping duties
  • Willingness to learn more regarding; there is so much more to the industry than playing with puppies and kittens. If you are open to learning, we are happy to teach!
The Position
  • Full-time or Part-time
  • 9-12 hour shifts (longer shifts, more days off!)
  • Animal Experience Required
  • Previous customer service or front desk experience in hospitality is an asset!
  • Health & Dental Benefits (for Full Time employees)
  • RRSP contribution
  • Paid Vacation (2 weeks)
  • Paid Lunch Breaks
  • No Over-Night or On Call Shifts
  • Rotating Weekends
Dont paw-der a minute longer! Apply today!Quick Apply
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