Program Supervisor, Respite - Jobs in Baden, ON

Job Description

Monica Place, KW Counselling and Carizon Family and Community Services are planning to unify. As we begin to work more closely together, we are excited to share postings across all three organizations. The lead organization for this role is Carizon Family and Community Services.Are you passionate about contributing to the community Are you interested in working for an organization that helps families thrive by strengthening their mental health and wellbeingAGENCY OVERVIEW:Carizon Family and Community Services helps families thrive in their communities by strengthening their mental health and wellbeing. Our vision is to inspire and facilitate Hope, Wellness, and Community through the uniquely tailored services we provide.We deliver Childrens Mental Health, Counselling, and Community Services that foster the health, skills, confidence, and resilience of every person we serve. We believe that when we help families manage lifes challenges and develop strategies to move forward, we create a healthy and vibrant community for all.POSITION OVERVIEW:The Respite Supervisor leads Carizon’s two Respite programs, one for children with mental health needs (Kids Club) and the other for children with autism spectrum disorder (Caroline’s Club). Both programs operate as a day program on weekends September to June, and as a weekday summer camp program during the months of July and August.RESPONSIBILITIES:

• Recruits and orients employees for both programs.
• Schedules employees to provide adequate coverage for each program in line with Carizon’s minimum standards for staff to client ratios.
• Oversees and supervises the daily operations of both programs on Saturdays and Sundays September to June, and on weekdays during July and August.
• Provides “in the moment” coaching for staff in all aspects of program delivery.
• Assesses and attends to the training needs of the staff group at any given time.
• Provides on-going supervision and performance appraisals for all staff working in each program.
• Co-ordinates the intake process for all families referred to the programs. This includes the processing of referrals from community partners, interviewing caregivers and providing tours of the site for families considering using the service.
• Co-ordinates the weekly respite schedule to ensure that all available respite spaces are filled. Reaches out to families to fill unexpected vacancies as required.
• Ensures that respite employees have all necessary information about each child attending the program, so they can provide optimal support
• Supports the respite team in their program planning.
• Oversees the documentation of all aspects of the program, including the records of each client’s participation in the program and the statistical records that align with the service targets for the programs.
• Monitors all aspects of the health and safety of the clients and staff and of the respite building.
• Monitors the quality standards for the program and actively finds opportunities for improvement
• Monitors risks associated with the programs and carefully documents all risk related incidents according to Carizon’s policies.
• Provides training to staff in the Safe Management Group crisis intervention training and provides coaching and support to staff as they use the techniques from this training.
• Maintains and responds to communication from caregivers and community partners including their general inquires and their feedback and complaints.
• Functions as part of a supervisory team that provides on-site support to other Carizon programs and services.
• Functions as part of a supervisory team that provides on-call support to other Carizon programs in the evening and on weekends, as a part of Carizon’s on-call schedule (currently two weeks out of eight)
• Ensures goals, objectives and plans for the Respite programs support Carizon’s mission, vision and values and are in line with the organization’s strategic plan and annual plan and with the Children’s Mental Health Department’s annual plan.
• Is an ambassador for the programs by attending interagency meetings and making presentations in the community.
• Functions as a member of the Carizon leadership team, attending and contributing to their regular team meetings.

RESPONSIBILITIES COMMON TO ALL CARIZON EMPLOYEES:

• Demonstrate commitment to continuously improving professional excellence
• Participate in translating the Carizon vision into successful outcomes through involvement in all the processes and activities
• Ensure awareness and maintenance of best practices and standards for agency activities
• Develop and maintain positive professional relationships with others
• Incorporate and strengthen a team-based working environment that empowers staff to be collectively responsible for ensuring the agency achieves its mission
• Contribute to overall agency operations by embracing change and innovation ensuring excellence in customer service

EDUCATION/KNOWLEDGE/EXPERIENCE:

• Undergraduate degree in a human services field or combination of education and experience that is deemed to be equivalent to an undergraduate degree (e.g. experienced child and youth worker, recreation therapist, etc.).
• Knowledge and training in children’s mental health and autism spectrum disorder.
• Understanding of trauma informed practices.
• Minimum of 2 years’ experience working with children and youth. Preferably some or all this experience is with children and youth with ASD.
• Completed SMG training an asset with the necessity for the ability to do physical restraints.
• Some leadership experience through a management position or project leadership role is an advantage.
• Experience working in a recreation program, or a special needs childcare setting is desirable.
• Requires specialized judgement and decisions for the development of solutions.
• Requires tact, persuasion and consent to deal with emotionally charged situations on a frequent basis; actively practice de-escalation techniques.

WORKING HOURS/CONDITIONS:

• Regular contact in person occurs with children, families and community members on a regular basis.
• Regular use of computers and cell phones.
• Must be able to do physical restraints.
• September to June - required to work from 8:30am to 5:30pm on Saturday and Sunday at Carizon’s Sandhills site in Baden. The balance of the hours will be worked during the week on a flexible schedule from home and at a Carizon site.
• July and August – Required to work 8:30am – 5:30pm Monday to Thursday at Carizon’s Sandhill site in Baden.
• Environment can be difficult and hostile with a chance of injury and occupational health problems including burn out or injury.
• Available to work flexible hours to support staff and meet the needs of clients. Work may include some evenings and weekend on-call shifts.

• A police check for the vulnerable sector is required
• Must be able to provide either proof of vaccination or documentation providing a satisfactory reason under the Ontario Human Rights Code for not being vaccinated

• Must be legally eligible to work in Canada

WHAT WE CAN OFFER YOU:

• A comprehensive benefits plan (health, dental and Employee and Family Assistance Plan)
• 3 weeks vacation
• Paid sick and personal time
• RRSP Contribution Plan
• Professional development opportunities
• A caring, fun, and collaborative workplace culture

HOW TO APPLY:Please submit your resume and cover letter through https://carizon.bamboohr.com/jobs/.As we continue to be responsive to the changing needs of our communities, we acknowledge the historical and present-day violence and systemic barriers that continue to harm members of our Region and that we must ask ourselves not if we are complicit, but how.Carizon is committed to developing anti-oppressive practices and equitable outcomes for the families we serve while ensuring that our programs reflect and meet their needs. We recognize that we must work in collaboration with others to dismantle systems of oppression, discrimination and violence that people face as a result of their diversity, beliefs and identities.Building equity takes time, resources, intentional commitment and behavioural change. It is an ongoing process, and we start by recognizing the racism and discrimination faced by Indigenous people, Black people, Asian communities, racialized people, ethnic or linguistic groups, members of the 2SLGBTQIA+ communities, unhoused people, people with mental illness and people with physical and intellectual disabilities.To help us create change and ensure that we can continue helping families thrive, Carizon has invested in antiracism and anti-oppression training for all our employees. In addition, we have engaged in an organizational assessment to identify and address gaps. We have also created an Equity Leader position to help ensure our policies, processes, and practices eliminate any existence or influence of systemic racism across our organization.We have a lot of work to do and we are committed to keep moving forward on this learning journey. We will continue to listen, learn, and take action to ensure that everyone at Carizon experiences true equity, empowerment, and inclusion.Carizon is an equal opportunity employer and supports workforce diversity. At Carizon, we believe that diversity enriches our performance, clients, services offered, the communities where we live and work, and the lives of our employees. Should you require accommodation during the recruitment process, please contact Human Resources (hr@carizon.ca). While we thank all applicants for their interest, only those candidates selected for an interview will be contacted.SALARY:M-BLOCATION:Kitchener/WaterlooEMPLOYEE GROUP:Non-UnionSTATUS:Full-time, permanentHOURS OF WORK:35 hours/weekSCHEDULE:Weekdays and weekendsCOMPETITION NUMBER:65-22POSTING PERIOD:October 28, 2022 – November 6, 2022START DATE:TBDQuick Apply

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