Client Database Coordinator - Jobs in Calgary, AB

Job Description

805 37 St NW, Calgary, AB T2N 4N8, Canada Req #12Wednesday, July 7, 2021We Never Say No. We Never Give up. We Never Turn Anyone Away.Wood’s Homes is a non-profit children’s mental health center based in Calgary and we create and provide quality mental health services that promote and restore the well-being of children and families who struggle with problems big and small.Are you a passionate and dedicated individual interested in making a difference in the lives of children, youth and families Are you committed to cultivating an inclusive culture that encourages, supports and celebrates diverse voices at every levelThen we want you to join our Wood’s Homes family as a full-time Client Database Coordinator as part of our Research Department.Our Research Department builds the knowledge to improve mental health treatment outcomes for children, youth and families. In 2014, Wood’s Homes and the University of Calgary partnered to establish the Wood’s Homes Research Chair in Children’s Mental Health.Let’s Impact Lives For the BetterReporting to the Director of Research, the Client Database Coordinator will be responsible for the oversight, training, regular maintenance and organizational change management of the Wood’s Homes client database and electronic case management system.Responsibilities:Create, monitor and oversee all program client database configuration needs.Oversee database changes required by clinical programs.Manage the client database security settings, configuration, testing and updates for all 40+ programs.Meet annually with programs to ensure security settings are adapting to the program’s objectives and needs.Oversee client database configuration elements for new programs as required or when extensive program changes occur.Manage client database questions from staff and managers.Create and manage an agency-wide configuration and change management approval process.Create and revise document smart forms which include change management log, forms and approval process.Create, monitor and oversee all digital and in-person training program components associated with the Wood’s Homes client case management database.Ensure all clinical program areas and roles have streamlined and applicable client database training.Manage the on-line training structure for active and new employees throughout the clinical programs.Facilitate the ODBC connection and data queries to the client database with Tableau© and other data organization software.Provide oversight of the Wood’s Homes client database committee that meets quarterly and consists of subject matter experts (SMEs) from the agency.Actively participate and provide agency leadership within database communities of practice and represent the agency in a professional capacity.Manage the client database login credential needs for all Wood’s Homes staff (with associated record keeping).Act as a liaison between the Wood’s Homes Research Department, the Wood’s Homes clinical programs utilizing the client database, and the Wood’s Homes Information Technologies Department (IT).Participate in professional development.Other duties as assigned.Share the values of Wood’s Homes.Complete all required health and safety trainingReport workplace hazards, unsafe or unhealthy conditions, or incidents (including near misses, injuries, or equipment damage) to their direct supervisor.Qualifications:Undergraduate and/or Graduate Degree in Business Administration, Computer Science, Social Work or Psychology.Previous project management experience. Preference will be given to those with 1-3 years of project management experience in a Children’s Mental Health, Social Services, or Health Care setting.Training or experience in program development, training, and organizational change management.Training and experience in SQL programming, ODBC connectivity, and database management.Experience with evaluation and quality control within an organizational setting. Preference will be given to those with clinical knowledge or experience in Children’s Mental Health setting.Stellar communication and organizational skills.Knowledge and in project management software (i.e.: Lucid Charts, Microsoft Project, etc.).Advanced Microsoft Excel skills (i.e. data processing and analysis).Why choose us.We are committed to a workplace that reflects the diversity of the communities we serve. We empower and are advocates for our employees by welcoming, respecting and valuing their unique perspectives, backgrounds and experiences.At Wood’s Homes we embrace each other’s differences and strive to learn and grow from them. Should you need accommodation during the interview please inform your contact prior to the interview and let them know what you require.We offer competitive pay, great health and pension benefits, and a supportive and inclusive workplace environment with plenty of opportunities for professional growth.Bring your unique strengths, skills and passion to Wood’s Homes. Please visit us at www.woodshomes.ca for complete information about this role and our organization.Other detailsPay Type Hourly