IT Systems Analyst - Jobs in Calgary, AB

Job Description

Are you excited about the prospect of joining a startup organization on the ground floor Interested in being a part of the changing skies in Canada and beyond Want to work with world-class leaders who have extensive industry know-how If so, we have an exciting opportunity for you!We are seeking an IT Systems Analyst for our Integration Services division to join our rapidly expanding, dynamic team!WHO WE ARE:Lynx Air is Canada’s newest ultra-affordable airline, on a mission to make air travel accessible for all. With airfare sky-high in Canada, we give value-seeking travellers an affordable, safe and customer-first flying experience.Lynx has taken to the skies, piloting our brand-new fleet of Boeing 737 MAX planes to select Canadian destinations. Our mission is to bring safe, affordable, low-cost air travel to millions of Canadians.As an Ultra-Affordable Carrier that will begin flying within Canada and the USA, we are excited to be building our team that will help us get there!Backed by significant financial investment from a group of prominent Canadian and American investors, we are poised to change the Canadian airline landscape. Combining the financial strength of our talented international partners with the skills and energy of Canadians like you, we can bring the best practices of the aviation industry to Canada!WHAT YOU WILL BE DOING:

• User acceptance testing of break fixes and new releases
• Configuration and maintenance of the airline reservation system, such as GDS, DCS, and websites
• Troubleshoot issues and raise tickets with vendors
• Maintain and upgrade existing systems as required
• Provision of support, troubleshooting, asset creation, and housekeeping for CMS (Content Management System), the software package that manages Airline Websites; schedules content, manages files and produces reports
• CMS process documentation and updating with version control
• Schedule content following the business process requirements
• Troubleshoot technical issues and risk mitigation planning
• Create system guidelines and manuals for the organization
• Lead training sessions and workshops on system processes
• Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
• Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
• Implement best practices for scalability, supportability, ease of maintenance, and system performance
• Conduct regular reviews of systems and generate reports on efficiencies and improvement areas

WHAT YOU BRING TO THE ROLE:

• Degree or college diploma in Computer Sciences, IT, or similar field
• 3 + years of experience in HTML5, XML, Ajax CSS, .Net, Java/Java EE Ruby (ideal) CMS/JD: V1.1
• Database experience in SQL or Oracle/DB2 (or similar RDBMS), running queries
• Experience with Dreamweaver, Photoshop, or other editing software
• Involved in STLC/SDLC
• Experience on SaaS
• Strong understanding of Content Management Systems
• Windows Server and Web Hosting (IIS) knowledge
• Experience with GDS (Global Distribution System) & DCS (Departure Control System) like Sabre, Radixx or similar required
• Previous experience in content development management as it related to E-Commerce with eye for visuals of content quality – tearing effect, grainy effect, etc
• Proven ability to assess business needs and translate them into relevant solutions
• Personal accountability – leads by example, takes responsibility, acts with courage, shows resilience, learns from mistakes, drives continuous improvement, translates ideas into practice, and ensures they are sustainable
• Strong understanding of data modeling and data visualization tools
• Capacity to apply critical thinking to avoid common mistakes and risks
• Able to prioritize and execute tasks in a high-pressure environment
• Strong communication skills to translate highly technical specifications into clear non-technical requirements

WHAT YOU WILL GET FROM US:

• Industry competitive salary
• The chance to be part of building something from the ground up. Aggressive growth plans of the organization mean there is no limit to how far you can grow your career with the organization
• An environment that promotes a healthy work-life balance
• Open and collaborative work environment. You bring your great ideas, and we will put them to action
• Comprehensive benefits and HSA
• The opportunity to travel where we fly

Were an Equal Employment Opportunity employer that places value on the strength that diversity brings to the workplace and that prohibits discrimination or harassment of any kind. Our employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, age, disability status, protected veteran status, or any other characteristic protected by applicable law. We encourage all applicants who meet the requirements for the role to apply.Interviews will be commencing right away, so don’t hesitate and apply today to be part of Canada’s changing aviation landscape! Cover letters are not required.EMYrqSH9arQuick Apply

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