Manager, Alumni Engagement - Jobs in Calgary, AB

Job Description

A student’s relationship with SAIT doesn’t end at convocation — we are proud of the life-long relationships we have with our alumni. The Alumni and Development department shares SAIT’s story, connects donors to incredible people, projects and experiences. SAIT is fortunate to receive financial support from our alumni family, industry and community at large. If you’re passionate about nurturing the connections between SAIT and our alumni family, we want to meet you.The OpportunityThe Manager, Alumni Engagement reports to the Associate Director, Alumni and Stakeholder Relations and is responsible for overseeing the Alumni Engagement Team. This includes the continued development of the Alumni Engagement Strategy and oversees the day to day operations of the Alumni Engagement Team as they execute their responsibilities. The Manager, Alumni Engagement works closely with the Manager, Advancement Communications and Manager, Donor Relations to support a collaborative, caring and synergistic work environment.The Alumni Engagement Manager is a strategist and collaborator who leads a team of high performers to steward relationships through:

• Strengthening lifelong relationships with alumni through best practices in engagement
• Establishing collaborative ties with communications and marketing, as well as our eight schools, to ensure SAIT is unified and thoughtful in its alumni relationship programming
• Promoting the strategic direction and programming of the Alumni Team throughout the institution, and working with and curating alumni opportunities from the institution, to further the goals of deeper, more meaningful engagement experiences for SAIT grads
• Managing alumni audience-specific programming, including ensuring alumni personas are addressed and appropriate focus and engagement methodologies are used specific to characteristics of the personas.
• Overseeing alumni-specific metrics reporting to ensure reporting is implemented, tracked and analyzed to use data inputs to better target/influence programming.
• Administrating Alumni-specific communications development in alignment and cooperation with the strategic direction of the Communications Manager and their team of creatives, including a revived emphasis on strategic focus on online engagement
• Ensuring the proper administration of SAIT policies and procedures with respect to alumni engagement activities and alumni communications

The Role

• Ensure the tactical implementation of alumni engagement programming by the team
• Provide leadership for direct reports
• Manage all aspects of team performance including budget and human resource management
• Key Relationship Manager to valued alumni and to internal SAIT leaders to ensure institutional coordination in alumni activities and measurements
• Develop, lead and implement successful and integrated alumni programming that targets all persona/stakeholder groups to build loyalty and engagement with the institution
• Oversee alumni relations plans, helping cultivate and renew strategic, lifelong relationships
• Determine and implement evaluation and reporting tools in conjunction with Donor and Advancement Services to assess progress to goals and measure the success of strategies and tactics employed
• Develop, lead and implement the Alumni Engagement Strategy as it evolves, ensuring valued programming targets specific alumni audiences that meet alumni needs.
• Work with the team of Alumni and Development’s Associate Directors to ensure alumni engagement metrics, data collection and measurements support SAIT’s vision of data-based decision making in future engagement efforts.
• Acts as a liaison and specialist in alumni relations across campus leadership to ensure best-in-class customer service and alumni-centric perspectives are adopted
• Key partner for other business units within Alumni and Development on initiatives such as Giving Day, Family Campaign, Alumni Awards and with the VP External and Director to nominate prospective Honorary Degree, government awards and industry/partner award candidates

Qualifications & Experience

• Related post-secondary degree or diploma and/or related experience in alumni relations, stakeholder relations or engagement communications
• Minimum 5 years’ experience in a project management, events or external relations.
• Excellent customer service and relationship building skills – experience working with both internal and external clients, students and volunteers
• Certified Fund Raising Executive (CFRE) designation asset but not required

Job classification: SUPERVISOR - P5932Salary range: $70,000 - $114,000Hours Per Week: 37.5Posting closing date: December 7, 2022About SAITSAIT is a global leader in applied education. Named one of Alberta’s Top Employers, we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.Equity, diversity and inclusion (EDI) is essential to achieving SAIT’s vision to be a global leader in applied education. It creates the conditions for a healthy campus where everyone feels welcome, respected and empowered to succeed. SAIT values fairness, shared accountability and the importance of representation. The institution expects a commitment from its students and employees to continuously develop an equitable and inclusive mindset that celebrates diverse experiences and perspectives. Learn more about EDI at SAIT.For information on the collection and use of your personal information, please see our Privacy Policy.BEWARE FALSE POSTINGS AND RECRUITING OFFERSSAIT has been made aware of individuals or organizations posing as SAIT using false postings to attract job seekers and collect personal information. Please be aware that SAIT will never request sensitive personal information beyond what is required for an application.Career opportunities at SAIT will always be posted on the SAIT career site and we encourage applicants to only apply directly through there. When your application is completed you will receive an email confirmation, if you did not receive one please check your junk mail or try applying through the SAIT career page again.Quick Apply

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