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Mgr - Inflight Crew Scheduling (1 Year Term) - Jobs in Calgary, AB

Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Remote Work:This position is not eligible for remote work, under our mobile workforce program.Reporting to the Director of Crew Services, the Manager - Inflight Crew Scheduling is responsible for the overall performance of the Inflight Crew Scheduling department. As a key member of the Crew Services leadership team, the Manager - Inflight Crew Scheduling plays a direct role in supporting the safe on time performance through an integrated approach that balances business requirements, operational integrity, and regulatory compliance. The role is responsible for ensuring that day-of schedules for Cabin Personnel are in compliance with Collective Agreements and Company policy. The Manager - Inflight Crew Scheduling will regularly collaborate with Inflight leadership, other Crew Services departments and union/association representatives (CUPE, TAPS).

  • Lead the Crew Scheduling team and provide supervision, technical/procedural expertise, and guidance on regulations and contractual provisions related to Cabin Personnel.
  • Support the operation during irregular operations (IROPs) and effectively communicate crew scheduling needs within the Operations Control Centre.
  • Review call recordings and CrewTrac transactions to provide quality mentoring to the Crew Schedulers on both an ongoing basis and as part of the annual performance review cycle.
  • Lead the recruiting process to ensure interview and recruitment of potential future Crew Scheduling candidates is completed in accordance with annual workforce plans.
  • Investigate and follow through on incident hazard reports. Follow-up with the Crew Schedulers involved and implement / monitor corrective actions.
  • Provide additional information (e.g. call recordings, crew member data, incident details) to the Inflight leadership team.
  • Act as the Crew Scheduling representative on the Scheduling Review Committee.
  • Remain current as a Crew Scheduler to stay updated with operational procedures while acting as a leader and setting a positive example for the team. Provide coverage for open shifts as required.
  • Represent Crew Scheduling in the collective bargaining process including bargaining preparations, support during negotiations and Collective Agreement implementation.
Qualifications:
  • Minimum of 5 years of experience in aviation, airline operations, transportation, or equivalent experience (previous Crew Scheduling leadership experience an asset).
  • Three years of general leadership experience
  • Recognized Diploma from a college/technical school, or a Bachelors Degree, or an additional two years of training/experience in lieu of a degree.
  • Strong interpersonal skills and excellent communication skills with the capability of establishing respect and credibility through actions.
  • Experience in the development of policy and procedures.
  • Experience in partnering with union groups, particularly union leadership/executive.
  • Strong organizational skills and confidence in decision making.
  • Ability to excel in a high pressure environment while managing multiple tasks, projects and deadlines.
  • Previous CrewTrac experience is an asset
The benefits of being a WestJetter:WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:
  • A fun and friendly culture with colleagues who work together to win
  • Travel privileges for you and your family, effective from your start date
  • Savings and Benefit programs that are flexible to meet your specific needs
Think we are a fit Apply now!About WestJet Group of CompaniesTogether with WestJets regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.Our Safety PromiseAt WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJets operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJets Alcohol and Drug Policy.Our Commitment to Diversity and InclusionWe embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.For more information about everything WestJet, please visit WestJet.com.Quick Apply
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