Property Manager - Jobs in Calgary, AB

Job Description

Job Title: Property Manager Status: Full-TimeDepartment: Independent Living Reports to: Director of OperationsLocation: Trinity Place Hours/Week: 37.5PCN: PVVPPMFT01 Date of Posting: August 29, 2022Multiple Positions AvailablePOSITION SUMMARY:Reporting to the General Manager, the Property Manager is responsible for the day-to-day operations of the building(s) and ensure that it is managed according to Provincial Government Regulations, and in accordance with all policies and procedures of Trinity Place Foundation of Alberta.This includes admission of tenants, execution of Residential Tenancy Agreements, invoicing, collection and reconciliation of all rents, monitor arrears and resolve all issues of breach of lease agreements. The property Manager is also responsible for the preparation of the annual budget and the long-range budget projections.KEY ACCOUNTABILITIES (INCLUDE BUT NOT LIMITED TO):Move-Ins

• Interview prospective tenants and guide them through the application and selection process.
• Obtain information required for leasing purposes and prepare, reviews and sign lease if applicant is accepted. Complete other required forms such as parking regulations.
• Review lease with tenant to ensure they fully understand and agree with the content and sign lease and regulations as required.
• Complete parking regulations document as required.
• Complete move-in inspections, reviewing care of unit, maintenance requests, etc.
• Review annual lease calculations and sign documents with tenants
• Provide orientation about the building, to services available, to tenant activities, emergency equipment/services, interphone system, and items in Tenant Handbook.
• Maintain all tenant and applicant files as per Records Management Regulations
• Create tenant rent invoices, record payments, and ensure correct balance.
• Collect late payments or non-payments, by negotiating the issue with tenants. If all attempts fail, issues warnings, and subsequent eviction only if absolutely necessary. ()
• Minimize rental arrears by diligent attempts at collection.

Move-Outs

• Accept written notice to vacate
• Arrange with tenant to do move-out suite inspection.
• Ensure that the tenant makes arrangement to return keys and leave forwarding address.
• Prepare and submit letter and invoice with back-up information if cleaning and repairs are required.
• Close files and retain as per Records Retention regulations.
• Contact new applicant for rent-up.
• If move-out is a result of eviction, ensure that every effort is made to prevent same. If the tenant is exhibiting negative behaviour regarding the eviction, advise the Director of Independent Living.

Supervision of Staff

• Responsible for supervision of Administrative, Caretaking and Janitorial Staff
• Maintain time sheets, work schedules and extraordinary task
• Responsible for annual performance evaluations and progressive discipline of Administrative, Caretaking and Janitorial Staff.

Budget Process

• Inspect all areas of the property including suites, amenity space, grounds, exterior, stairwells, etc., and list priorities for budget for the following year, as well as list items for a long-range plan. ()
• Submit complete budget request including Capital Projects for Director of Finance to enter in to aggregated budget.

Accounting / Finance

• Ensure there is valid back-up information for all expenditures and forward with Purchase Orders to Director of Finance.
• Tally time sheets, travel logs, and submit to appropriate department.
• Monitor expenses and compare with approved budget.
• Prepare monthly reports, noting any outstanding receivables or issues.
• Submit Petty Cash for reimbursement, miscellaneous income, and laundry receipts.
• Carefully review monthly income statements.
• Follow required procedures with regards to YARDI, and other directives from Finance.
• Ensure Records Retention procedures are in place.

Community Relations

• Maintain good relations with tenants, residents, their families, and the general public.
• Maintain good relations with TPFA employees and managers.
• Promote a safe workplace culture at all times.
• Meet regularly with other Property Managers and members of the TPFA Leadership team to promote open communication and effective team work.

Qualifications and Requirements

• Minimum of 5 years’ previous experience of multi-residential property management will be an asset.
• Working knowledge Resident Tenancies Act (RTA) required.
• Prior experience in managing social housing will be an added advantage.
• Good working knowledge of Microsoft Office Suite and Outlook.
• Good working knowledge of YARDI will be an asset. ()
• Must possess a valid drivers license and a reliable vehicle
• Must successfully complete a security clearance.
• Flexibility to work 5 days a week, may sometimes include weekends.

Knowledge, Skills & Proficiencies

• This position requires commitment and maturity and ability to supervise and motivate staff.
• Work effectively in a team environment, with the ability to work independently.
• Positive and energetic outlook, with the ability to work effectively under pressure in a fast-paced work environment.
• Strong supervisory and interpersonal skills
• Proven organizational skills; able to cope with changing tenant needs and deliver successful results within agreed upon time frames.
• Excellent verbal and written communication skills.
• Detail oriented; able to resolve problems using facts and sound reasoning.

WORKING CONDITIONS:This industry requires empathy for and an understanding of the needs of seniors and also requires a complete and current (within six months) Vulnerable Sector Check including a Criminal Background Check.We thank all applicants for their interest in TPFA. However, only those selected for an interview will be contacted.Quick Apply

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