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Property Manager - Jobs in Calgary, AB

Cozystay
Job LocationCalgary, AB
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Job SummaryWe are a vacation room rental company with properties across Canada. We are seeking a caretaker with an experienced room attendant to work in Calgary.Key Responsibilities:

  • Correspond with the guest prior to arrival
  • Concierge service for check-in and checkout
  • Follow-up on requests and complaints and provide exceptional customer service
  • Respond to after-hour emergency phone calls
  • Hire and train cleaners
  • Take responsibility for arranging the cleaning work, monitor and ensure the work is up to standard.
  • Ensure timely cleaning and readiness of the unit.
  • Establish par stock and maintain cleaning supply inventory.
  • Maintain good status of the unit, promptly fix issues that may affect operations.
  • Use company provided tools (Cleanfy, VRM, etc.) to manage work tasks efficiently.
  • Regularly communicate with headquarter and supervisor.
  • Coordinate with online team (AM) to ensure smooth guest experience.
  • Provide information to online team (AM) upon request in a timely manner.
  • Take lead in new property onboarding process. Coordinate local resources including but not limited to photographer, staging agent, supplier, cleaning team, etc., to ensure a smooth onboarding process.
  • Conduct new property inspection following company standard.
  • Generate new property description following company standard.
  • Basic maintenance and repairs
  • Regularly inspect each unit to ensure everything is in good working order
  • Coordinate with the management team
  • Communication with local property owners to ensure a good relationship and further cooperation
  • Support central/local Expansion team to pay physical visit to and conduct assessment of the local properties for the sake of better customer engagement and business forecasting
  • Responsible for property inspecting and handing/taking over the property to facilitate an efficient on-boarding/closing procedure
  • Other duties as assigned
Qualifications:· Be able to multi-task in a fast-paced environment· Be able to work independently· Excellent communication and organization skills· Have knowledge of basic computer software· Ability to work a varied schedule including evenings and weekends· Ability to communicate effectively and professionally· Have a valid Drivers License· Previous hotel Front Desk / Housekeeping experiences are assets.· Mandarin is an asset.Job Types: Full-time, PermanentSalary: $40,000.00-$43,000.00 per yearBenefits:
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • Monday to Friday
  • Weekend availability
Supplemental pay types:
  • Bonus pay
  • Commission pay
Experience:
  • housekeeping: 3 years (required)
Licence/Certification:
  • Driving Licence (required)
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