Sales Manager, Travel Trade - Jobs in Calgary, AB

Job Description

Compensation:$65,000-$70,000 DOEWhat will be your daily pursuit:Highlights:/ Reports directly to the Director of Sales/ Salary range $65,000-$70,000 DOE/ Quarterly sales bonus opportunity starting at 15% of base/ Hybrid schedule 3/2 option for office/home/ New downtown Calgary shared services office just opened/ Optional office locations in Banff or Jasper, AB/ Great perks & benefits package/ Excellent growth potential/ Anticipated hire date in September/October of 2022Position SummaryThis role is responsible for the development and performance of sales activities with key clients while striving towards the achievement of maximum profit in line with company vision and values. Working with the Director of Sales, establish plans and strategies to expand the current market.What perks can you expect:

• Work in a dynamic, culturally diverse team from around the globe
• Work experience in iconic, unforgettable, and inspiring locations
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job:

• Maintain excellent client relationships with assigned accounts
• Retain and grow existing clients’ book of business
• Qualify and follow-up on new sales leads
• Manage daily communication ensuring that excellent customer service is provided, and problem solve issues as they arise, with assistance of the Sales Operations Team
• Seek out new business opportunities for Banff, Jasper Collection while maintaining and growing existing accounts
• Provide assessment of new revenue growth opportunities, qualify and secure new clients, close and forecast sales accurately in customer relationship management system
• Manage customer acquisition and sales process within customer relationship management system daily
• Manage designated client accounts: Responsible and accountable for client communication directed to the Sales area from internal and external sources, track communication in customer relationship management system
• Cross sell products to clients to ensure products already set up and contracted are utilized
• Provide product training to clients
• Provide competitor and market feedback, including product, price and product placement analysis
• Attend client meetings either virtually, locally or abroad if required – this may involve attendance at in office meetings, dinners, tradeshows, and sales/FAM trips
• Ensure Tradeshow follow-up: complete sales reports/action follow up items, document everything in customer relationship management system
• Manage pre-planned sales trips and initiate business strategies and actions as defined in the sales plans
• Participate with all sales and marketing personnel and divisional managers on budgets, marketing plans and gathering of business intelligence
• Provide monthly and year end plan updates with a focus on tactical performance metrics as defined you individual sales plans
• Meet annual Quota targets and Sales targets

What skills and experience do you need for this job:

• Minimum 5 years of Travel Trade Sales Manager experience in the hospitality industry
• Experience with Microsoft Office tools essential (eg.: Excel, Outlook, PPT, Word, Teams)
• Experience using SalesForce or Delphi platforms

Ideal behaviours and traits

• Solid written and verbal communication skills
• Strong “can-do,” attitude with willingness to be flexible and adaptable
• Ability to make decisions, solve problems and exercise good judgment
• Strong commitment to building positive working relationships
• Willingness to work with a geographically dispersed team in a seasonal environment
• Resourceful, with a curiosity to solve problems and create new solutions
• Ability to organize and prioritize multiple tasks in a fast-paced environment
• Sense of urgency to complete job duties accurately and in a timely manner
• Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
• Strong sense of prioritization and focus to complete tasks

What will your work environment be like:Additional informationBusiness travel will be required both domestically and internationally. The nature of this position will require work to be performed at nonstandard hours and weekends. Proof of COVID vaccination may be required for international travel or attendance at certain meetings or events.This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up. Pursuit reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job could be based in Pursuit office locations in Calgary, Banff or Jasper, AB Canada. Current, legal ability to work in Canada is required.Pursuit is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, age, disability, veteran status, and other protected characteristics.MORE ABOUT PURSUITWho We ArePursuit is a global attractions and hospitality company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of iconic attractions and hospitality experiences. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.Pursuit’s mission is to connect guests and staff to iconic places through unforgettable, inspiring experiences. We deliver rich travel experiences to the global market through our unique hotels and lodges, recreational attractions, retail, food and beverage, sightseeing, tours and travel products. Today, the company enjoys strong perennial demand with operations in or adjacent to Banff, Jasper and Waterton Lakes National Parks in Canada; Glacier, Denali, and Kenai Fjords National Parks in the United States; and our Flyover attractions, FlyOver Canada in Vancouver, B.C. and FlyOver Iceland in Reykjavik, and FlyOver Las Vegas in Nevada. A new FlyOver attraction in Chicago, IL is anticipated in 2024. May of 2021 brought the grand opening of the Sky Lagoon, a premier oceanfront geothermal lagoon experience near Reykjavik, Iceland. Through its Refresh Build Buy strategy, Pursuit is continuing its growth trajectory into new iconic locations around the world.EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.Quick Apply

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