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| Job Location | Carman, MB |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Greenland Equipment is hiring a Service Manager for our Carman locationIf you are looking for a career in a customer focused environment with an emphasis on quality, then we are interested in hearing from you!The Service Manager is responsible for the safe, efficient, and profitable operation of the Service Department. This includes a strong focus on customer satisfaction, optimizing service department processes and attracting, retaining, and assisting with the development of department personnel.We proudly offer an extensive employment package that includes competitive compensation, a substantial and ongoing commitment to training, Blue Cross group insurance, RRSP Contribution, and an opportunity to participate in a profit-sharing programJob Duties:· Communicates, enforces, and monitors service department processes to ensure customer satisfaction· Implement the overall corporate vision and strategy for the Service Department· Monitor departmental performance against established goals· Schedules and assigns jobs and work areas to employees in the service department according to their skills and knowledge· Ensures that all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit· Coordinates customer clinics, field days, and related promotional events· Maintains knowledge of John Deere and competitive products· Analyzes and reports on the department’s key performance indicators and industry trends· Maintains an orderly and clean work environment· Follows safety rules and regulations· Assist the HR department in recruiting, staffing, and employee development activities for employees reporting to this positionRequirements: · High School Diploma· Post Secondary diploma or degree in a technical field preferred· 3 or more years previous management experience in a technical environment with proven leadership abilities in a team environment· Strong communication skills (written and oral)· Experience with basic computer office programs (MS Work, Excel, Outlook)· Experience with Service ADVISORTM or other computer based diagnostic repair tools is preferredJob Types: Full-time, PermanentBenefits: