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Claims Administrator - Jobs in Delta, BC

Regal ideas Inc.
Job LocationDelta, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About usRegal ideas Inc. is the leader in Aluminum Railing systems, with our Customer Service team based in Delta, BC. We are professional, collaborative, fast-paced and our goal is to deliver outstanding customer service in all warranty and freight claim interactions.Our work environment includes:

  • Modern office setting
  • On-the-job training
  • Safe work environment
  • Regular social events
We seek an experienced claims administrator who has a passion to deliver outstanding customer service in all warranty and freight claim interactions. We are looking to expand our claims team with a productive and accountable individual that can both collaborate and work independently as a self-starter and creative problem solver.Responsibilities:
  • Provide clear, accurate, timely, and effective communication in written and spoken English.
  • Manage daily inbound claims inquiries, emails, phone calls, and questions from our customers.
  • Investigate and partner with customers to move claims through our process while adhering to policies and keeping customers updated on their claims.
  • Maintain an effective claim filing system and accurate record keeping.
  • Process time-sensitive transportation damage claims with our freight carriers.
  • Remain up to date on our latest products, prices, processes, and policies.
  • Maintain and provide monthly claim reporting and analysis for leadership review.
  • Complete other varied duties as assigned.
Job Type: Full-timeSalary: $21.00 per hourBenefits:
  • Company events
  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care
Flexible Language Requirement:
  • French not required
Schedule:
  • 8 hour shift
  • Monday to Friday
  • Overtime
Supplemental pay types:
  • Overtime pay
Application question(s):
  • Are you living in the Greater Vancouver area and able to reliably commute to our office in Delta, BC
Experience:
  • Claims Administration: 2 years (required)
  • Customer Service: 2 years (required)
Work Location: In personQuick Apply
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