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| Job Location | Delta, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Owned and operated by Century Group, Coast Tsawwassen Inn is a premium, all-suite hotel, offering 90 comfortable and spacious guest rooms, banquet and event spaces, and fitness room. , Recently modernized, Coast Tsawwassen Inn is designed to enhance guest stays, upgrade the quality of business meetings, and authentically connect with the Tsawwassen community — truly reflecting our commitment to ‘Refreshingly Local’.Consistently rated #1 in guest satisfaction and rated one of the finest hotels available within Coast Hotels.Role SummaryReporting to the Front Office Manager, the Guest Service Agent is responsible for operating the switchboard and bell services, greeting and welcoming all guests, and providing superior service for all arriving and in-house guests.Key Accountabilities1. Provides customer service and handles administrative duties, such as the check-in and check-out of guests, handling guest concerns, assisting with arrivals anddepartures of groups and tours, luggage storage and assist with reservations.2. Acts as an ambassador for Coast, including greeting guests and handling basic inquiries.3. Demonstrates a customer service attitude with internal / external contacts.4. Handles cash, credit and debit card transactions in accordance with Hotel Policies.5. Inputs data accurately into the appropriate database.6. Reports discrepancies in room rates, payment information and credit arrangements to appropriate manager for follow up.7. Verifies accuracy of daily inputs, including payment transactions, and submits daily shift audit for review by the night audit.8. Liaise with all departments on a regular basis to ensure efficient and smooth services are provided.9. Other duties as required.Education and Experience