Electronic Records Coordinator - Jobs in Edmonton

Job Description

OUR BOTTOM LINE IS DIFFERENT.There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset and our unrelenting thirst for making it possible for fellow Albertans—even the ones who aren’t our clients. Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.Department: Records ManagementJob Number: REQ7505Location: Edmonton. AB (working on-site at Strathcona Branch Offices)Apply by: April 28, 2024Paygrade: D - OTHSystem Title: Electronic Records Coordinator# Positions available: 1Is this a Union position: YesLeader Name: Senior Leader, Partner Management and Document OperationsWork Arrangement: Onsite: You’ll work onsite at the ATB Strathcona Branch Offices.The Banking Operations (BOps) team is the backbone of ATB that fulfills, maintains, and delivers the products and services that put the exclamation mark on our customer experience! We work hard to connect the dots and make things happen! We are a passionate and driven team who thrive on making banking work for our customers by giving team members the confidence to say yes and make dreams come true! We are the heroes behind-the-scenes. As ATB’s next Electronic Records Coordinator, you will be responsible to perform a variety of tasks relating to ATB’s initiative to digitize our paper client files enabling an improved team member and client experience.With a deep understanding of various document types and business functions, this team member is responsible for receiving physical documents from across the ATB network that theywill image using the Kofax application while sorting documents according to the ATB retention guidelines and maintaining the integrity of the files. Once files have been digitized, through your strong understanding of various file types, you will perform quality checks on image quality, naming conventions and metadata to ensure accuracy and success of the imaging process. You will subsequently be responsible for ensuring the electronic documents are properly categorized and accessible to team members within our Enterprise Content Management system.RequirementsYou will find success based on your abilities in the following areas:

• You are technically and digitally savvy and aren’t afraid to use technology, such as databases, scanners and email queues among others to get the job done.
• You have great data entry skills and attention to detail.
• Comprehensive understanding of filing systems (paper and electronic).
• Strong organizational skills to track multiple files in multiple locations.
• Monitor email queue and fulfill a variety of requests submitted by branches, agencies and corporate offices.
• Ability to multi-task and adapt to other job requirements as required
• A strong understanding of document types and ATB Records Management policies to determine whether physical documents need to be retained or destroyed.
• Scan various types of documents to customer files and QA electronic documents to ensure compliance with standards.
• Ad-hoc projects as required for process improvement and improved team member and client experience

As the ideal candidate you possess:

• A general understanding of Google Products, Kofax, Box or any other Records Management Systems will be an asset.
• Administrative, organizational and planning skills.
• Ability to prioritize and work independently as well as within a team environment

At ATB, we know that as you develop in your career, you gain many transferable skills. If you believe your experience and qualities are what we are looking for, please consider applying! Online applications are preferred. Please let us know if you require any accommodations.BenefitsBe great. Be you. Believe.We are dedicated to building a workforce reflective of the diversity within our communities and creating an environment where every team member has what they need to reach their potential. We encourage candidates from all equity-seeking groups to apply.What happens nextThank you for applying online. If you are shortlisted for this opportunity, you will hear from us after the posting close date regarding next steps. We might ask you to participate in a digital interview or phone interview. If you require any accommodations, please let us know.Stay in touch!ATB is excited to know you’re interested in a career with us! Follow us on LinkedIn, Facebook and Instagram to get the inside scoop on what our team is up to.#LI-Onsite