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Customer Service Associate- Retail - Jobs in Guelph, ON

The Brick
Job LocationGuelph, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Is this job for you:Do you believe in putting the customer firstDo you love to solve problems and create solutionsWELCOME HOME!The Brick is actively seeking to expand our service team. As a Customer Service Associate, you will be reporting to the Operations Manager. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!During this time we are pleased to inform you that the safety of our team members, future team members and customers is our main concern. COVID safety protocols (including masks and social distancing) will be practiced during the interview process.Responsibilities:

  • Respond to customer inquiries and offer solutions in a courteous and professional manner
  • Follow up with customers to identify and support their needs
  • Promote customer loyalty by providing exceptional customer support
  • Review and follow up on order reports on a daily basis
  • Other duties as assigned
Qualifications:
  • Strong customer service focus
  • Team oriented
  • High school diploma or equivalent
  • Exceptional communication skills, both written and verbal
  • Proven ability to multitask and maintain organization
  • Proficiency with computers and Microsoft Office programs
  • Flexibility to work all shifts, including evenings and weekends, as required
Why The Brick:
  • Flexible “employer-paid” benefits including Health, Dental and Paramedical Services for you and your family
  • Competitive pay
  • Paid training
  • Career progression program
  • Access to free personal development training
  • Employee discounts & Personal "Paid" days off
  • Recognition, incentives, prizes and giveaways!
Be a part of Canada’s largest home furnishings retailer!We welcome all abilities to apply.The Brick is committed to accommodating applicants and associates with disabilities. Should you require accommodation to participate fully in the recruitment process, please email careers@thebrick.com.We thank all those who apply; however, only those applicants chosen for an interview will be contacted.Quick Apply
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