IT Administrator - Jobs in Guelph, ON

Job Description

Position Summary:Wellington-Dufferin-Guelph Public Health is a community-centred agency dedicated to preventing disease, promoting the well-being of individuals, and protecting the health of the residents of Wellington County, Dufferin County and the City of Guelph. Our team works to achieve this each and every day by offering evidence-based health information, programs and services. Our vision is that everyone has the opportunity for health and well-being.Joining our team will involve working with passionate people and performing meaningful work that will support a healthier community for over 290,000 area residents. We believe it’s important to promote health in our own workplace, because in order to be our best, we have to feel our best. At Wellington-Dufferin-Guelph Public Health our goal is to help maintain not only the physical, but the emotional, financial and social health and well-being of our team. Our employees enjoy a competitive compensation package, professional training and development opportunities and a healthy work-life balance.The IT Administrator provides daily support, management, upgrades, and deployments of all organizational issued systems at its multiple locations. Additionally, the IT Administrator assists with the implementation of certain IT architectural and software related projects.We offer a competitive compensation package including:

• Employer paid benefits, including extended health and dental
• Defined benefit OMERS Pension Plan with 100% employer matching
• Paid sick time, Short-Term Disability Plan and Long-Term Disability Plan
• EFAP wellness program for individuals and family
• Employer paid parking
• 35-hour work week
• We value work-life balance, as such we pride ourselves on our generous vacation allowance and employee time off
• Many opportunities for growth and development, including employer paid courses to obtain

certificationsThe ideal candidate will be a professional, innovative individual with exceptional communication skills and a thirst for ongoing professional development. The candidate will be someone that knows how to work collaboratively amongst a team of professionals with the capacity to monitor and maintain all systems. The IT Administrator role is integral to the operational efficiency by ensuring that all end user systems are consistently functioning at an optimal level.Tasks include but are not limited to the following:

• Install and support office productivity tools (MS Office);
• Implement and maintain all Public Health computer hardware using automation, where applicable;
• Administer Public Health’s LAN, WAN and Internet connectivity;
• Administer Public Health’s email system;
• Provide support to Public Health’s agency web site via consultation with the Communications

department;

• Develop scripts to automate tasks;
• Maintain current inventory of hardware and software;
• Provide support and maintain the telephony system;
• Administer VPN application to support the remote worker;
• Maintain local Access/SQL Server databases as required;
• Provide technical support to Ministry Systems through consultation with Ministry Technical Support, key public health personnel and health systems user groups;
• Provide support for non-computer technology including but not limited to copier, telephone, voice mail and facsimile systems;
• Create and maintain IT related documentation when necessary;
• After hours work may be necessary due to project schedules, deadlines and/or reliability issues.

Note: If successful in the hiring process, it is important to understand that you would be an employee of a health care organization that believes strongly in the importance of vaccination as a necessary public health measure to control the spread of COVID-19. Vaccinations against COVID-19 align with our organizational mission, vision, and values at The Agency, which focus on improving the health and well-being of our community. Employees are required to receive full COVID-19 vaccination, which includes two doses and any future applicable immunizations. Employees who are unable to be immunized due to a valid medical contraindication must have a Statement of Medical Exemption Form completed by their primary care provider.Hours of Work:Regular office hours Monday to Friday 8:30am to 4:30pmFlexible working hours are required, may include evening and/or weekend work.Position Effective:September 5, 2022Requirements:

• 2-year minimum College diploma in an Information Technology or related field;
• Minimum of 2 years practical experience;
• Advanced troubleshooting for all types of technical service requests and issues involving computers, network, smartphones/tablets, AV systems, telephony systems and enterprise applications;
• Knowledge of networking protocols, Windows Operating Systems, and Office 365 productivity tools;
• Knowledge of cloud-based systems and hybrid environments;
• Familiarity with database management software, such as MS SQL;
• Knowledge of current security and privacy best practices;
• Ability to prioritize, learn new skills, and have a keen attention to detail;
• Excellent written and verbal communication skills;
• Ability to work as part of a team and independently;
• Able to meet deadlines and manage assignments;
• Microsoft Certified Systems Administrator (MCSA) or related certification preferred;
• CCNA (Cisco Certified Network Associate) Certification preferred;
• ITIL foundational knowledge is considered an asset;
• CompTIA A+, Network + certifications are considered an asset;

Closing Statement:We thank all applicants, however, only individuals selected for an interview will be contacted.WDG Public Health is an equal opportunity agency. Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act, and will be used to determine eligibility.WDG Public Health is committed to providing accommodations during the recruitment process for people with disabilities. If you require accommodation(s), please advise Human Resources in advance and we will work with you to meet your needs.Quick Apply

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