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Medical Office Assistant - Jobs in Guelph, ON

Job LocationGuelph, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

About the Role: The Medical Office Assistant is responsible for the coordination of new client intake and secretarial duties that support our primary health care providers at the Rapid Access Addiction Medicine Clinic (RAAM) in Fergus.This role will support the RAAM Clinic on Monday and Friday (days).The successful candidate will perform reception and health records duties, including but not limited to:

  • Receiving and directing visitors/patients, information and communications;
  • Scheduling patient appointments;
  • Collecting and recording patient and service delivery data and information;
  • Referring patients to other staff as appropriate;
  • Maintain, update and filing patient charts;
  • Support OHIP billing;
  • Photocopying patient records, reports, forms and other documents;
  • Collaborate with other members of the RAAM Team to ensure all clinic duties/responsibilities are fulfilled;
  • Participate in team and staff meetings, chart reviews, case conferences, and other meetings and committees as appropriate to support both service delivery and organizational goals.
Qualifications:
  • Completion of post secondary diploma program relating to office administration (medical office administration preferred)
  • Minimum of two years’ experience working with customers and handling a fast-paced office environment preferably in a health care setting required
  • CSC Clearance by PWGSC
  • Standard First Aid/CPR + AED, Level C
  • Knowledge of community resources an asset
  • Familiarity with Practice Support Solutions (PSS) an asset
  • High level of proficiency with Microsoft Office Suite including Excel and Word
  • Lived experience related to addictions and/or mental health an asset
Skills Required: The successful candidate will be a self-starter with superior attention to detail and the ability to work independently within set timelines. They will have excellent and organizational skills, and the to administrate of all components relating to the electronic health record and database systems. The ability to maintain a high level of professionalism, confidentiality and to respond to difficult patient situations with maturity and sound judgement is important to this role.STC accommodates the needs of applicants throughout the recruitment process in accordance with the (AODA) and Human Rights legislation. Should you require, accommodation can be made at any point, upon request.Part-time hours: 14 per weekJob Types: Part-time, PermanentBenefits:
  • Employee assistance program
  • On-site parking
Schedule:
  • 8 hour shift
  • No weekends

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