Program Specialist - Remote (14-month Family Leave Contract) - Jobs in Guelph, ON

Job Description

About SyngentaSyngenta is a global leader in agriculture; rooted in science and dedicated to bringing plant potential to life. Each of our 28,000 employees in more than 90 countries work together to solve one of humanity’s most pressing challenges: growing more food with fewer resources. A diverse workforce and an inclusive workplace environment are enablers of our ambition to be the most collaborative and trusted team in agriculture. Our employees reflect the diversity of our customers, the markets where we operate and the communities which we serve. No matter what your position, you will have a vital role in safely feeding the world and taking care of our planet. Join us and help shape the future of agriculture.About USThrough leading innovations, we help farmers around the world meet the challenge of feeding a growing population and taking care of our planet. As part of Syngenta Canada, the Program Specialist is responsible for the execution and a key contributor for the development of Syngenta customer incentive programs. Provides high quality customer service to internal and external customers relating to reward programs, including issuing reward payments, resolving payment inquiries, and developing and implementing payment and audit processes in accordance with Syngenta policies.This Programs Specialist position has a flexible work location and can be based from Guelph, ON, Calgary, AB, or remotely across Canada. This position is a 14-month fixed-term contract covering a family leave.What you will do:

• Collaborate with Customer Marketing, Key Accounts and Commercial Sales on program development to drive the Syngenta strategy and maintain access to data
• Identify and develop the program redemption process by establishing a redemption plan and obtaining approval for the plan from program stakeholders.
• Communicate clearly with internal sales team, customer marketing, commercial operations and third-party suppliers regarding program processes and timelines to ensure alignment.
• Effectively maintain the accuracy and completeness of on the ground sales data
• Manage customer master data (tombstone, house holding, invoice mapping) for the purpose of program redemption.
• Issue reward payments based on data collected from third parties by committed deadlines.
• Conduct audits and resolve payment inquiries promptly and professionally.
• Provide input to the customer marketing team through summary presentations of Program results, redemption rates, opportunities, and risks and recommendations for future offers
• Identify and communicate improvement opportunities with regards to program execution, content, and detailed analytic results to contribute towards program development.
• Provide input on system development and testing
• Provide training and support on programs and systems for internal and external parties as required.
• Collaborate with and maintain relationships with third party vendors to optimize the delivery of programs projects

You are someone with:

• Bachelor’s degree in Business, Finance, Marketing, or related field
• 2-5 years’ experience of related experience - Data management, SAP preferred
• Understanding of marketing reward programs and/ or customer incentive programs.
• Strong knowledge of financial and auditing processes.
• Strong understanding of data management processes and systems, advanced excel skills and working knowledge of SAP, Salesforce and/or Vistex considered an asset.
• Experience in data integrity, data analytics, data reconciliation and meaningful data reporting.
• Project management experience beneficial.

What We Offer:

• We offer a competitive base salary and incentive bonus potential, combined with challenging and meaningful work, learning and career development opportunities and a great team environment
• A culture that celebrates diversity & inclusion, promotes personal and professional development and offers flexible work options to meet both your work and personal needs
• Focus on Wellness and innovative programs that support overall health and wellbeing such as annual Lifestyle Account and free Headspace App
• Progressive Employee Policies and Programs including a Flexible Work Location approach, and a vacation policy that provides up to 30 days’ vacation for all employees

*** Please note that Syngenta has a COVID19 mandatory policy that applies to this positionWork Level: 3ARecruiter: Elizabeth Hall (elizabeth.hall@syngenta.com)Syngenta is an Equal Opportunity Employer and does not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital or veteran status, disability, or any other legally protected status.Syngenta Contact Information:If you need assistance during the application process, please contact the Service Desk at recruitment.na@syngenta.comSyngenta Canada welcomes applications from all qualified candidates and can accommodate persons with disabilities. For more information about accommodation during any stage of the recruitment process or if you would like more information on our accommodation policies, please contact recruitment.na@syngenta.com#LI-EH7#LI- remoteQuick Apply

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