Service Rep - Guelph, ON - Jobs in Guelph, ON

Job Description

Overview:Position OverviewConsidering a new career where the training is provided from day one Interested in learning in-demand skills that are transferable, recession-proof, pandemic-proof with a solid base salary and upside potentialOur service rep position delivers on FBC’s specialized in-home business tax and consulting services. This is an entry-level position without the entry level pay. Our specialty since 1952 is farm business taxes and bookkeeping, but we service all types of businesses. Your experience in customer service and/or sales combined with our extensive training and fast-track development program, will ensure your success in this role. You start with our smaller clients and build up as you learn the business.A typical week as a service rep involves traveling to meet with FBC clients in their homes or places of business, gathering information necessary to file their tax returns with proprietary software that makes data entry simple. Extensive training is provided. Join us and be a part of the team who serves our valued clients!KEY RESPONSIBILITIESAs a service rep, you will:Deliver outstanding service to our clientsDevelop your knowledge and skills through FBC certification programsBuild strong relationships with FBC clients and fellow FBC employees to help foster a strong team atmosphereGather financial information while providing advice and consultationQUALIFICATIONSEducation and Experience:Experience in customer service/sales (must be comfortable dealing with people)Accounting or bookkeeping education and/or experience would be an asset but not required (we’ll teach you our unique process)Knowledge of tax preparation would be an asset but not required (we’ll teach you our unique process)Other Requirements:The ability to travel throughout the territoryA valid driver’s license and reliable transportation are essentialWilling to visit clients in their home or business (and avoid sitting at a desk all day!)FBC PROVIDES:A competitive base salary at $23/hr + CommissionComprehensive training and development and a supportive environment to ensure success in your careerJob stability with FBC being a designated essential service, operating since 1952!A flexible scheduleMedical, Dental, Life, and Disability benefits along with a Health Spending AccountAnnual incentive trips to exciting destinationsPaid training includedAPPLY TODAY!Please submit current cover letter and resume, in one document, via our Careers page at www.fbc.ca . Search for Job I.D. 2021-2083 and click on the "Apply for this job online" button.Deadline for submissions: November 3, 2021, or as soon as a suitable candidate is found. Reviews of submissions will begin immediately.Please note: while we thank you for your interest, only those applicants selected to proceed through the hiring process will be contacted.Only applications submitted through our careers page will be considered.FBC’s RECRUITMENT PROCESSSubmit your resume for considerationComplete online surveysParticipate in a virtual interview using Microsoft TeamsParticipate in a face to face interview in a sanitized FBC meeting room with appropriate physical distancing.Candidates who meet the selection criteria will move forward to the next step.The successful candidate for this role will participate in company training that will be a combination of physically distanced classroom and virtual training.WORKPLACE SAFETYThe wellbeing of our employees and customers is number one. We have implemented Work Right policies to keep our staff safe while working together to take care of our customer. We are committed to evolving our health and safety practices on an ongoing basis to continue to keep our staff, their families and the people in the communities that we serve safe. FBC staff work remotely as well as in the office on a regular basis.Quick Apply

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