Operations & Social Media Coordinator - Jobs in Haliburton, ON

Job Description

A great opportunity waits for an individual who is passionate about working in a team environment. The Operations & Social Media Coordinator helps keep structure and workflow for the overall success of the team. This key role allows for a cohesive work flow for all areas working towards the common goal of unique guest experiences.Join a team of passionate and genuine hospitality individuals that create a welcoming environment for all guests alike. Offering a culture that focuses on you and creating personalized connections and kind service.The Pinestone Resort and Conference Centre Overlooks 160 acres of lush “Cottage Country” landscape in the scenic Haliburton Highlands of Ontario. The area’s only full-service hotel with a golf course and restaurant, just two and a half hours from Toronto. Staff and Guests can enjoy an abundance of outdoor activities ranging from hiking, biking, downhill skiing at nearby Sir Sam’s, cross-country skiing, snowmobiling and snowshoeing! The Operations & Social Media Coordinator will assist with the daily admin of the of the Operations team with the opportunity to build a social media presence for the resort. The ideal candidate enjoys working with a team, easily performs admin tasks and has a passion for graphic design or photography. Strong organizational skills, attention to detail, interest in social media and a basic understanding of accounting will make you the perfect applicant for this role.Duties and Responsibilities: The Operations & Social Media Coordinator position will report to the General Manager. Essential job functions include but are not limited to the following:

• Daily admin and clerical work in the primary aspects of Human Resources, Accounting, Guest Services and Social Media.

• Establish good business and social relationships within the industry and community by participating in activities related to public relations to further engagement for the hotel.

• Work closely with each department when required to understand the work flow of each area.

• Effectively manage Calendar, resolving any scheduling issues

• Draft and prepare internal departmental communications

• Prepare Word, Excel, PowerPoint presentations, agendas, reports, special projects and other documents in support of objectives

• Coordinate and schedule regular team meetings and cross departmental meetings, including the preparation/distribution of minutes

• Complete expense reports, process invoices, settle hotel folio postings and providing timely resolution

• Assist in maintaining time & attendance records

• Organize and maintain departmental filing system (electronic and physical) as per company guidelines

• Prepare documents for signature and provide support in signing process

• Provide and maintain courteous, professional and efficient service to internal and external contacts by responding to requests for information in a timely manner or redirecting inquiries beyond own scope of expertise in order to maintain good levels of customer service

• Represent the company in a positive light through great follow-through skills and sound judgment.

• Manage sensitive matters with a high level of confidentiality and discretion

• Identify issues that have potential to negatively impact the effectiveness of the Resort. Research and recommend possible solutions to leadership team in order to ensure operations run at optimum efficiency when possible.

• Primarily responsible for the management of The Pinestone Resorts social media to promote brand and raise the profile engagement. This includes representing Pinestone Resort in digital conversations, marketing and professional development opportunities, posting content related to resort activities and events. Reviewing social media analytics, and trends.

• Keeping up to date with in the local golf, accommodations and events sectors

• Develops monthly social media calendar to provide consistent guidance for leadership team

• Identifies opportunities and strategies for increased audience participation and engagement in the work of the organization, online spaces, and develop an inclusive online community.

• Assists with the creation of The Pinestone Resort branded images for social media use

• Maintains and updates Pinestone webpage that pertain to the role of Coordinator

• Remains up-to-date with the latest social media best practices and technologies.

In order to be considered for this role you must have:

• Minimum of 2 years or more years in a previous admin role.

• Strong verbal and written communication skills

• Excellent writing and proof-reading skills

• High attention to detail and strong organizational skills

• Proven ability to operate independently with initiative and minimal direction

• Professional, approachable, and responsive, with a positive work attitude

• Ability to work under pressure and with deadlines

• The ability to work standing, sitting and walking for extended periods or an entire shift

• The Ability to lift, push and pull required load (20lbs)

• Exceptional interpersonal and communication skills with strong emotional intelligence and an ability to work with a diverse team.

• Ability to commute/relocate: Haliburton County, ON - reliably commute or plan to relocate before starting work is required

The following are considered assets:

• Previous work in a hotel, restaurant, conference centre or golf course

• Highly self-motivated with the ability to work independently to drive results and key metrics.

• Proficient in use of computers, with knowledge of Microsoft Office, Windows, Graphic Design software and social media management programs.

• Fluency in social media use, platform management and scheduling

Job Type: Full-timeSalary: From $18.00 per hourBenefits:

• Dental care
• Extended health care
• Vision care

Schedule:

• 8 hour shift

COVID-19 considerations:Company Covid 19 PolicyAbility to commute/relocate:

• Haliburton, ON: reliably commute or plan to relocate before starting work (required)

Expected start date: 2022-05-30Quick Apply

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