Mail Clerk - Jobs in Halifax, Nova Scotia, Canada, B3L 4G6

Job Description

Mail ClerkExciting opportunity in the insurance industry for a detail-oriented professional to support mail distribution operations. This full-time, in-office role in Halifax involves mail handling, courier processing, and print jobs. Perfect for those with admin or customer service experience seeking growth in a dynamic environment.What is in it for you:• Hourly salary of $15.70.• 3-month contract with the potential for permanent employment.• Full-time position: 37.50 hours per week.• In-office role, Monday to Friday, 8:00 am to 4:00 pm,Responsibilities:• Receive, open, sort, and deliver incoming mail, output, and couriers across business units nationwide.• Prepare, sort, and ship outgoing mail and couriers, ensuring accuracy and meeting service standards.• Manage final processing of troubleshooting mail and inbound bulk mail, including compiling stats and daily workflow reports.• Process print jobs by receiving work through email, filling envelopes, and operating mail machine equipment.• Handle Advisor correspondence by sorting, performing quality control, and conducting branch lookups using the advisor portal system.• Perform shipping and receiving tasks, including sorting branch bags, sending notification emails, and lifting items up to 50 lbs.• Process couriers using UPS, Canada Post, and internal systems, and provide service at the window, by phone, via Microsoft Teams, and by email.What you will need to succeed:• High school completion at minimum.• Previous experience in administration, courier services, or customer service.• Previous experience with scanning.• Solid knowledge of Microsoft Office, particularly Outlook and Excel.• Demonstrated ability to communicate effectively, with precise verbal and written communication skills.• Ability to meet the physical requirements of the job, including lifting up to 50 lbs.• Strong organizational, multitasking, and prioritization skills for a high-volume, deadline-driven environment.• Ability to cope effectively with fluctuating volumes.• Ability to work well independently and collaboratively within a team.• Strong analytical and problem-solving skills, with a demonstrated ability to manage change.• Accuracy and attention to detail.• Excellent PC skills in both speed and accuracy.• Solid customer service skills, including effective communication, empathy, problem-solving, patience, and a positive attitude to ensure customer satisfaction.Why Recruit ActionRecruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.# MFCJP00015147