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Associate Director, Client Operations - Jobs in Halifax region

MUFG Investor Services
Job LocationHalifax region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionThis position will have the primary responsibility of managing a custody team providing the full range of custodial services to fund of hedge funds. A partial list of responsibilities and skills includes

  • Manage and guide any direct reports in daily tasks while ensuring adherence to company and department policies and procedures relating to Custody Services and AML
  • Be a main contact for daily client inquiries and tasks covered by your reporting lines, ensure resources are allocated to complete tasks within deadlines
  • Handle any sensitive or escalated queries/concerns from Clients, Administrators or internal MUFG Departments following a high-quality standard
  • Support any direct reports with training and guide individual performance and development through regular one to one meetings, regular performance discussions, career coaching and development as requested, annual performance reviews following company standards. Foster a professional environment of encouraging personal and professional development.
  • Ensure regular communications such as check-in meetings/calls with direct reports, encouraging team work, support and a positive team culture
  • Support with driving department initiatives, projects, risk mitigation
  • Support projects within your team, encouraging participation, constructive feedback and idea generation from the team members
  • Review of subscription, redemption, transfer and follow on trades’ documents for Fund of Fund Clients and ensure all trade orders are accepted by the underlying funds/ administrators.
  • Review of wires pertaining to custody trading.
  • Preparation of the documents and wires if need be.
  • Ensure all procedures for custody trade execution is followed by the team.
  • Ability to work under pressure. Attention to details and organized.
  • Support and Promote MUFG #39;s core values of Trust, Challengeamp; Empowerment, Passion for Clients and Openness and Honesty
  • Prior Investor Operations experience with a fund administrator is an asset.

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