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Customer Service Representative - Jobs in Halifax region

Captura Hall
Job LocationHalifax region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionWe are looking for a friendly and professional Customer Service Representative to be the main point of contact for our clients and customers. You will handle inquiries, resolve issues, and ensure a positive experience in every interaction. This role is perfect for someone with excellent communication skills and a passion for helping others.Responsibilities:

  • Serve as the primary contact for client inquiries via phone, email, and chat.
  • Resolve customer concerns and provide timely, effective solutions.
  • Keep accurate records of client interactions and transactions.
  • Collaborate with internal teams to meet customer needs and expectations.
  • Assist with account setup, service questions, and troubleshooting.
  • Follow up with clients to ensure their satisfaction with our services.
  • Identify opportunities to improve the customer service experience.

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