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Entry Level Customer Service Assistant - Jobs in Halifax region

Job LocationHalifax region
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionAs an Entry Level Customer Service Assistant, you will play a crucial role in supporting our customer service team. You will handle inquiries, solve customer issues, and provide general assistance to ensure a positive customer experience. This is an ideal role for someone looking to start a career in customer service while learning new skills in a dynamic and supportive environment.Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer complaints and ensure satisfaction
  • Assist in managing customer accounts and tracking service requests
  • Provide accurate information regarding products and services
  • Collaborate with team members to improve customer service processes
  • Perform administrative duties, including data entry and record keeping

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