Manager, Business Solutions - Jobs in Halifax region

Job Description

Press Tab to Move to Skip to Content Link Salary: $3,561.95 - $4,452.43 bi-weekly / $92,610.70 - $115,763.18 annually (EC 12) Type: Full-Time Permanent (35 hours a week) Benefits: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension Location: Halifax with Flexible and Hybrid Work Arrangements Department: Cyber Securityamp; Digital Solutions Union: Exclusion - Non Union - NSPG Closing Date: 9/22/2023 ( Applications are accepted until 11:59 PM Atlantic Time) About the Role Join us on a mission to transform how we deliver digital services to citizens in Government. As a Manager within our Service Design and Delivery team, you #39;ll lead a team of front-line technical professionals who are committed to delivering digital solutions to enable government programs and citizen services. This position will be assigned to the Justice and Housing portfolio, which includes delivering and supporting IT solutions for the newly formed Housing authority as well as many government department end users. This Competition may be used to fill other vacancies as well. Your passion for excellence in client service will be your driving force as you motivate your team to excel in a dynamic, complex environment. You #39;ll leverage your leadership skills to inspire innovation and ensure that continual service improvement is at the forefront of all projects. If you #39;re up for the challenge of transforming the way we serve our citizens, we want you to explore this exciting opportunity! Primary Accountabilities As the Manager, Business Solutions, you will:

• Manage a team of direct reports, including performance management and career development.
• Be responsible for recruitment and retention of resources on your team.
• Collaborate with program partners to align your team’s work with government mandates and strategic priorities.
• Lead your team in designing, building, and supporting digital solutions for government programs.
• Provide recommendations and technical decision-making regarding digital solutions, based on objective analysis (e.g., build or buy), available resources, and industry expertise.
• Provide input into the sourcing, implementation, and support of vendor products, vendor management, and contract management.
• Provide prudent management of operational and project budgets.
• Promote a culture of trust, teamwork, and psychological safety.
• Collaborate with professionals across government and industry to build relationships and innovate.
• Maintain a strong focus on delivery priorities, be accountable for delivery, and swiftly respond to changing user needs.
• Keep people informed and engaged by working in the open and sharing your experience.
• Implement methods for continuous improvement by leveraging internet-era practices and collaborating with multidisciplinary teams to achieve business outcomes and meet user needs.

Required Skills To be successful in this position, you must have the ability to:

• Lead, coach, and mentor a team of professionals to deliver excellent digital services to end users.
• Build empowered teams by delegating authority and providing direction and support.
• Develop and implement strategic plans and budgets required to deliver service excellence with new and existing digital products.
• Analyze complex problems and determine innovative solutions to produce desired outcomes.
• Build strong business relationships and collaborate with internal and external stakeholders.
• Communicate and influence at senior levels, engaging with senior executives and Deputy Ministers.
• Professional designations and certifications, such as MBA, PMP, and ITIL.
• Skills and experience in Financial Management.
• Skills and experience in procurement and contract negotiation.

Educationamp; Experience

• Bachelor’s Degree or Diploma in Information Technology or a related field and 7 years of leadership experience
• An equivalent combination of training and experience may be considered.
• Must have direct experience in IT management and leadership.

Excellent Work life harmony Flexible Work Arrangements Modified Work Weeks Health, Dental, and Life Insurance Defined Benefits Pension Plan (transferable across governments) Short- and Long-Term Disability All National/Civic Holidays, 18 Sick Days, and Family Leave Employee and Family Assistance Programs Career Development Training is Offered and Encouraged Diverse Career Paths and Opportunities Across Government About the Department of Cyber Security and Digital Solutions (CSDS) Cyber Security and Digital Solutions is a department of over 600 professionals within the Government of Nova Scotia. We are a leader in human-centered service design and modern internet ways of working. CSDS develops and supports digital solutions for all Nova Scotia Government departments, agencies, boards, and commissions as diverse as Health, Education, Public Works, Justice, Community Service, and others. CSDS is one of the largest technology employers east of Montreal, delivering services to over 11,000 clients. The scale and scope of what we do may surprise you and the opportunities for career progression are endless as we continue evolve. We use the latest technologies and practices to collaborate with the public and private sectors to ensure we remain current, open-minded, and flexible when delivering reliable, trusted, and agile solutions while continually identifying new opportunities and how to better integrate with other levels of government and emerging microservices. Salary Range: $3,561.95 - $4,452.43 Bi-Weekly Employment Equity Statement: Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application. Current government employees may access this posting through the link below: Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca. #J-18808-Ljbffr