user support technician - Jobs in Halifax region

Job Description

user support technicianTitle posted on CareerBeacon - Summer Student, Consumer Service Technician, Bell AliantPosted on March 28, 2024 byEmployer detailsBell CanadaJob detailsReq Id: 417192 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media contentwe advance how Canadians connect with each other and the world.If you #39;re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. Bell #39;s forward-thinking Customer Operations team is creating the ultimate service experience for our residential, wireless and small business consumers. We lead strategic development and execution of day-to-day operations, develop tools and processes to drive service enhancements, manage customer loyalty and retention, and leverage big data and artificial intelligence to create intellectual property.Description: Employees whose primary responsibilities are the installation, maintenance and repair of services provided to residential and small business customers. May perform installation, maintenance, repair and coin collection of payphone services. Education Requirements:Currently enrolled in a post-secondary education program at a recognized learning institution in good academic standingAbility Requirements of the PositionPhysical:Climb poles on a daily basis (using ladders, spurs and other tools) Ability to distinguish colours Able to lift up to 70 lbs Work effectively aloft Ability to maneuver and climb ladders extending up to 28 ft. high that supports a max weight of 375 lbsSkills/Knowledge:Communication skills - verbal and writtenComputer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft WordCustomer service skillsDealing with ambiguityProblem solving skillsOther:Successful completion of physical abilities test (as per job demands matrix) may be a requirement of the jobFlying in helicopters and fixed wing aircraft to remote locations and oil rigs may be a requirementTravel using various modes of transportation in all kinds of weatherHold a valid, in good standing, regular driver #39;s license (Class 5)Flexible to work 40 hours per week including days, evenings, weekends and holidaysPreferred Qualifications:A passion for customer serviceHigh manual dexterity, able to work with variety of hand toolsHaving a strong interest in technologyExperience in sales or customer serviceAgility and ability to adapt in a changing environment#EmployeeReferralProgramAdditional Information:Position Type: Union Job Status: Summer Student Job Location: Canada : Nova Scotia : Halifax Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)Application Deadline: 04/06/2024 For work arrangements that are#39;Hybrid #39;, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week.Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs. Please apply directly online to be considered for this role. Applications through email will not be accepted.At Bell, we don #39;t just accept difference - we celebrate it. We #39;re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.Accommodations are available on request for candidates taking part in all aspects of the selection process.For a confidential inquiry, simply email your recruiter directly or ***********@bell.ca to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversityamp; Inclusion Team at *********@bell.ca.Created: Canada, NS, HalifaxBell, one of Canada #39;s Top 100 Employers.LocationHalifax, NSSalaryNot availableTerms of employment Not availableStart date Starts as soon as possibleSourceCareerBeacon #2009724Advertised until 2024-04-27Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.Report a problem with this job postingAny fields marked with an asterisk (*) are required.*What’s wrongThank you for your help! You will not receive a reply. For enquiries, please contact us.