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| Job Location | Iqaluit, NU |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
The City of Iqaluit is looking for an experienced individual to join the Iqaluit Recreation team as a Guest Services Supervisor!Title: Guest Services SupervisorDepartment: RecreationStatus: Full-time permanentSalary: $68,290.05 per annum, 35hrs/weekSettlementAllowance: $20,907.43 per annumUnion Status: UnionizedClosing Date: Open until filled.This employment opportunity is open to all applicants.Reporting to the Recreation Services Manager, the Recreation Guest Services Supervisor will oversee Guest Services in City of Iqaluit Recreation Facilities. They will oversee and implement the recreation management system for program registration, membership, facility bookings and other transactions. They will ensure a high level of cleanliness in the facilities, and manage a team of custodians and customer service staff. They will implement efficient processes for guest services and perform training for staff on the system and processes required to operate effectively, and provide customer service training. This position will also perform clerical duties for the department and is responsible for cash handling, billing and other financial transactions. They will have an in-depth knowledge of the Recreation Department operations and be familiar with broader City of Iqaluit recreation programs and services and answer customer inquiries. This position also assists with fundraising and events as necessary. They are responsible for ensuring that guests receive positive experience in the facilities and that a high level of customer service is consistently offered.The ideal candidate will have the following required qualifications: