Jasper Lodging, Housekeeping Training Manager - Jobs in Jasper, AB

Job Description

What will be your daily pursuit:Create and inspire a culture of engagement for Housekeeping Team Members within Jasper Lodging operations, through unique and innovative learning initiatives.What perks can you expect:

• Work in a dynamic, culturally diverse team from around the globe
• Seasonal work experience in iconic, unforgettable, and inspiring locations
• Fast-paced and active position – get your step counter ready!
• The chance to work in an inclusive culture and make life-long friends
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job:The Housekeeping Training Manager is responsible for executing all training programs and onboarding for the Housekeeping Department across our seven lodging properties in Jasper:

• Responsible for the development and execution of training programs for a team of 130 (peak season) Housekeeping Team Members across seven hotels in Jasper
• Maintain, update & execute plans for in-house and/or virtual training focused on quality, service and productivity standards
• Create and maintain a positive, team-oriented working environment that focuses on motivation, open communication, and continuous improvement
• Responsible for ensuring all team members have property Health & Safety and WHMIS training, and maintaining of training records
• Ensures all housekeeping team members are thoroughly familiar with the Hotel’s emergency procedures, and is in a state of preparedness for any emergency which may occur
• Collaborates with the Learning and Retention Manager to facilitate Hospitality Training and other related programs
• Lead the onboarding process for the Housekeeping Department: welcome messages to all new hires, coordination of start dates and participation in Pursuit Orientation and Safety Training
• Frequent communication and check-ins with team members to assess morale and team-spirit, reporting any trends or issues to the Executive Housekeeper and People & Culture
• Assist Housekeeping Supervisors and Executive Housekeeper with coaching and performance management
• Develop, maintain and evaluate Standard Operating Procedures (SOPs) for the Housekeeping Department
• To be an active member of the Jasper Lodging Housekeeping team, supporting peers & continually working at building a cohesive team that works together effectively as “one team”
• Conduct business with guests & team members with uncompromising integrity meeting our “Always Honest” and Pursuit collection core values
• Assume broader training responsibilities for lodging as time allows
• Help the team clean rooms during peak periods
• Other duties as assigned

What skills and experience do you need for this job:

• Passion and commitment to hospitality, education and development of others
• Empathetic listener with a leadership approach tailored to the individual
• Culture driver focused on team engagement
• Exceptional communication skills
• Minimum of (3) three years housekeeping experience, at least one in a leadership capacity
• Positive and energetic person who is capable of delivering results in a unique environment
• Unparalleled commitment to health and safety
• Strong organizational skills, attention to detail, solutions driven and follow through
• Demonstrated ability to develop, update and adopt processes
• Ability to think and design strategically, able to determine needs and apply solutions
• An eye for detail and a vision for excellence

What will your work environment be like:

• Beautiful. You’ll work in an iconic, unforgettable and inspiring National Park. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around our historic hotel
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.Quick Apply

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