Pyramid Lake Resort, Resort Services, $16/hr - Jobs in Jasper, AB

Job Description

What will be your daily pursuit:Demonstrating a positive attitude and good communication skills to ensure that a high level of customer service and safety is given to each guestWhat perks can you expect:

• Work in a dynamic, culturally diverse team from around the globe
• Seasonal work experience in a hotel setting in an iconic, unforgettable, and inspiring location
• Fast-paced and active position – get your step counter ready!
• The chance to work in an inclusive culture and make life-long friends
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job:

• Coordinate guest equipment rentals, i.e. canoes, kayaks, paddle boats, motor boats, and bikes.
• Cleary communicate safe boating and equipment policies via a guest ‘Safety Talk’.
• Assist guests in filling out rental agreements, processing of rental payments and waivers.
• Ensure all safety equipment is included in every boat rental (i.e. bailer, rope and paddle).
• Monitor guest activities on Pyramid Lake to ensure safety compliance.
• Maintain proper inventory of all boats, bikes and safety equipment throughout the day.
• Keep all rentals (i.e. life vests, oars and paddles) clean and in good working condition.
• Report any damages or wear and tear of boats and bikes to the Maintenance Team.
• Beach and dock clean up.
• Assist in the retrieval of capsized boats and support Parks Canada with Recovery efforts where requested.
• This position acts as a ‘floater’ providing additional support and assistance to:
  • The Front Desk; answering and directing telephone calls, assisting with arrivals and departures, and the resolution of minor guests complaints.
  • Housekeeping; occasional cleaning and baggage handling.
  • Maintenance; watering plants and cleaning of public areas including the Fitness Centre, hot tubs and washrooms.
  • Other duties as assigned by the Hotel Manager.

What skills and experience do you need for this job:

• Pleasure Craft Operator Card is a requirement, boating experience is preferred. (MPL will cover Pleasure Craft training costs).
• Current 1st Aid Certificate; a CPR Certificate is considered an asset.
• Must have Class 5 Drivers License with a clean Driving Abstract.
• Excellent Customer Service skills with a solid understanding of guest service principles.
• Physically fit and able to lift and carry up to 75 lbs. (i.e. boats, kayaks and canoes).
• Motivated to work independently and as a member of a team.
• Able to effectively multitask; must be organized and detail oriented.
• Neat and clean in appearance with an outgoing personality.
• Ability to adapt and accept direction in a dynamic environment with changing demands.

What will your work environment be like:This fun summer job runs from May 1 to October 15, 2022.

• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around national parks
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes the role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.Quick Apply

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