Skywalk Supervisor, Columbia Icefield (Summer 2023) - Jobs in Jasper, AB

Job Description

Compensation:The wage for this role is $19.50 / hour.An end of season performance bonus of up to $1.50 for every regular hour worked once you complete your contractWhat will be your daily pursuit:As the Skywalk Supervisor you will work with the manager to create a positive environment for staff and help make lasting memories for each and every guest.What perks can you expect:

• $15/ day Taxable benefit for housing and meals
• $500 referral bonus for each peer referred.
• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job:

• Support, coach, encourage and ensure that each member of the Skywalk team provides an interactive and professional guest experience, aiming above and beyond our guests’ expectations
• Coordinating and participating in the daily running of the Skywalk operation in addition to training, scheduling, recognition, and performance management duties – all with the best office view you could ask for!
• Oversee the daily operations of the Skywalk experience when the manager is away
• Ensure a memorable and positive experience for our guests and staff through implementing and delivering the standard operating policies and procedures as they relate to our service, operational, safety and employee engagement standards and practices
• Act as the “on the floor” daily leadership for the Skywalk Interpretive Guides, Skywalk Lead Hands, and Driver Guides
• Deliver an exceptional interpretive experience to our global clientele
• Stand in for the Manager and ‘own’ the attraction with a high level of consistency and guest experience
• Ensure delivery on key performance areas, and relaying feedback and solutions to the Leadership team at the Columbia Icefield
• Focus on operational excellence, employee training and development, service standards and consistencies
• Assist Skywalk Manager with tasks in a timely and detailed manner

What skills and experience do you need for this job:

• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Must get excited at the idea of living and working in a remote (yet very social) environment
• Strong administrative skills and a Class 5 driver’s license (clean abstract) are required
• Previous supervisory, interpretive guiding experience preferred
• Guest service-oriented mindset and a passion for coaching and developing employee skills
• Ability to think on the fly and outside the box to solve problems with a positive attitude
• Seeking someone mature, energetic, dependable, and self-driven to lead the Skywalk team
• Ability to thrive and lead independently in a fast-paced, chaotic, high-pressure environment
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared to work in all weather conditions (snow, rain, wind, hail)
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
• Must meet and set a strong example for the company grooming and appearance standards
• Commitment to become an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
• Standard First-Aid or higher an asset

What will your work environment be like:This fun, summer job runs from April 3 until October 14, 2023!

• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around national parks.
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required

This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.To handle this job successfully, any person hired must be able to perform responsibilities as described. Pursuit will make any reasonable accommodation to help a person with disabilities perform their job. This job is based in Alberta, Canada. Relocation to the area and the legal ability to work in Canada is required.EEO Information: Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit values diverse backgrounds and experience and we welcome all who are eligible to work in Canada to apply! We thank all candidates for their interest, however, please note that only applicants selected for further consideration will be contacted. If selected for an interview, please advise us if you require an accommodation.Quick Apply

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