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IT Service Desk Engineer 1st Line Analyst - Jobs in Killaloe

The HBP Group
Job LocationKillaloe
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Based out of our Peterborough office, you will be part of an award-winning IT team responsible for supporting our high quality, business-changing IT solutions into hundreds of our customers around the UK.As a Microsoft Partner, we pride ourselves on offering a premium level of support and are now looking to add another exceptional IT expert to our team with this role.ResponsibilitiesWithin this role, you will be responsible for answering phones, logging tickets and providing technical support to customers in a timely manner. You will also work with our 2nd line team to escalate issues where necessary.Knowledgeamp; Experience (Required)To be our successful candidate, you will possess the following:

  • A huge passion for IT and technology.
  • Minimum 1 Years’ Experience in a similar role.
...So, who are weThe HBP Group is the number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes and increase efficiency. We have 3 offices including our head office in Scunthorpe, an office in Hull and another office in Peterborough.Why work for usHere at the HBP Group we are passionate about our business and our customers, and believe our people are our most valuable asset. Driven by our commitment to creating a great place to work for all our staff, we are always looking for ways to improve our employee experience.Accredited to The Living Wage Foundation, we are a Real Living Wage Employer and this year we were awarded Best Companies “One To Watch” accreditation. However, we’re not going to stop there and are focused on achieving 3 Star “World Class employer to work for” accreditation in the future.That’s why it’s a great time to join The HBP Group… As we continue our successful journey with exciting and achievable growth plans, we want to focus not only on our overall commercial objectives but creating a great working environment for our staff to thrive.On top of the normal benefits, we think some of the amazing reasons to join us are:
  • Hybrid working arrangements*
  • 28 days of holiday, plus bank holidays = 36 days holiday total! (Pro-rated for part-time employees)
...* Length of service eligibility criteria.If you think you fit the description above and you like the sound of what we have to offer…then this could be a great opportunity for you to join a growing, well-established business and progress your career.Job Types: Full-time, Permanent.Salary: £25,000 – £30,000 per year, depending on experience.Closing Date: 20.07.2024We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.Due to the high number of applications, we thank all applicants for their interest; however, only those selected for an interview will be contacted.#J-18808-Ljbffr

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