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Afternoon Dispatcher - Jobs in Kitchener-Waterloo, ON

The Erb Group of Companies
Job LocationKitchener-Waterloo, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Celebrating 63 years of BusinessWe Bring Food to Your Family’s Table!We are now hiring an Afternoon Dispatcher for our Baden, Ontario terminal!Shift Details: Monday to Friday; 3:00 p.m. to MidnightResponsibilities:

  • Knowledge of transportation requirements for freight movements between Canada and the United States including U.S. and Canada Customs and supporting agencies (FDA, USDA, Agriculture Canada, etc.)
  • Dispatch U.S. drivers on loads delivered from the various terminals. Communicate with appropriate local dispatchers for assistance on local delivery loads.
  • Prioritize delivery loads based on driver availability and customer requirements
  • Respond to satellite messages, dispatch accordingly and make necessary equipment moves in the computer.
  • Provide assistance with dispatch calls from customers and drivers, including inquiries with all areas of dispatch.
  • Have a complete understanding of the work with movements dispatch program. Make appointments for loading, unloading and entering loads as required.
  • Dispatch drivers for backhauls when empty in the U.S. Ensure computer moves are up to date at all times.
  • Analyze U.S. paperwork and ensure all necessary documentation is in order, i.e., meat certificates, MCAP’s etc. Prepare bills for delivery with cover sheets and other pertinent information.
  • Complete ACE, Prior Notice, check PARS and PAPS
  • Prepare Dispatch notes from evening activity. Email daytime dispatchers with any changes that may occur.
  • Dispatching local drivers as required
  • All other duties as required.
Qualifications:
  • Knowledge of shipping documents and US geography required
  • Previous experience communicating information to drivers preferred
  • Excellent organizational skills and the ability to multi-task in an open environment required
  • Ability to work effectively within a team
  • Good keyboarding skills with accuracy required
  • Strong verbal and written communication skills required
We Offer:
  • Top industry wages
  • Early vacation bonus
  • Workplace safety award program
  • Group benefit package, including company matched TFSA, RESP, RRSP
  • Employee Family Assistance Program
  • Referral bonuses
  • Employee engagement activities
Make “Another Cool Move”- Join our family of essential workers at Erb Transport!Contact us 1-800-461-5299 or Recruiting@erbgroup.comCompany website: www.erbgroup.com Named by Trucking HR Canada as Top Fleet Employers for eight consecutive years, and Best Fleets to Drive For (2022) through Truckload Carriers Association, we have grown significantly since our induction in 1959 and have become one of Canada’s largest family-owned refrigerated trucking companies. Although we have over 1,500 employees, we have not forgotten where we started or that our greatest asset is our people. Strong values and support for our fellow colleagues is a unique and important part of the workplace experience that is encouraged here.Erb Limited is committed to the principle of equality in employment.IND1Quick Apply
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