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Appointment Coordinator - Jobs in Kitchener-Waterloo, ON

The Erb Group of Companies
Job LocationKitchener-Waterloo, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Celebrating 62 years of BusinessWe Bring Food to Your Family’s Table!We are now hiring an Appointment Coordinator for our Baden, Ontario terminal!Shift Details: Days, Monday-Friday 8:00 a.m. – 4:30 p.m.Responsibilities:

  • Responsible for planning and booking all pickup and delivery appointments for customers serviced by the Baden terminal.
  • Track all LTL and TL shipments that require extra and/or accessorial charges, as well as all hold shipments.
  • Coordinating with customers, dispatch, and dock personal to ensure delivery schedules are met.
  • Ensure documentation is organized and accurate according to customer requirements and delivery schedules.
  • Investigate and communicate any problem appointments with the Dispatch Supervisor and customer service department.
  • Communicate with customers requiring a line-up of expected deliveries. Print daily appointment schedule.
  • Schedule deliveries as to volumes and weights as it pertains to Erb equipment and customers’ policies and procedures and as to HACCP regulations.
  • Work with appointment screen. Data entry, faxing and email info required for appointments. Work with movement screen; delete freight not requiring appointments.
  • Assist in answering customer inquiries such as tracing product whenever possible, as well as locating missing documentation.
  • All other duties as required.
Qualifications:
  • Excellent keyboarding skills and accurate with details.
  • Experience using AS400.
  • Previous experience in the transportation industry preferred.
  • Strong communication and problem-solving skills.
  • Ability to work with minimal supervision.
  • Good organizational skills, time management and the ability to multi-task.
  • Ability to work as a team player.
We Offer:
  • Top industry wages
  • Early vacation bonus
  • Workplace safety award program
  • Group benefit package, including company matched TFSA, RESP, RRSP
  • Employee Family Assistance Program
  • Referral bonuses
  • Employee engagement activities
  • Reliable, well-maintained equipment
  • Uniform and boot vouchers
  • Tool Allowance
Make “Another Cool Move”- Join our family of essential workers at Erb Transport!Contact us 1-800-461-5299 or Recruiting@erbgroup.comCompany website: www.erbgroup.com Named by Trucking HR Canada as Top Fleet Employers for eight consecutive years, and Best Fleets to Drive For (2022) through Truckload Carriers Association, we have grown significantly since our induction in 1959 and have become one of Canada’s largest family-owned refrigerated trucking companies. Although we have over 1,500 employees, we have not forgotten where we started or that our greatest asset is our people. Strong values and support for our fellow colleagues is a unique and important part of the workplace experience that is encouraged here.Erb Limited is committed to the principle of equality in employment.Quick Apply
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