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Driver Coordinator- Northern Board - Jobs in Kitchener-Waterloo, ON

The Erb Group of Companies
Job LocationKitchener-Waterloo, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Celebrating 63 years of BusinessWe Bring Food to Your Family’s Table!We are now hiring a Driver Coordinator- Northern Board for our Baden, Ontario terminal!Shift Details: Days; Monday to Friday; 9:00 a.m. – 6:00 p.m.Responsibilities:

  • Working in coordination with planners to direct the scheduled assignments of drivers and equipment
  • Provide accurate directions for pickup and delivery services
  • Act as liaison between driver, operations, shop, driver services etc.
  • Work with Fleet Manager and inter-company staff to maintain equipment consistent with the preventative maintenance program and CVOR requirements. Work with shop in scheduling maintenance repairs as required.
  • Liaise with other operating locations to maximize equipment efficiency and utilization.
  • Respond to queries from employees and customers regarding service issues.
  • Track shipments from pick up through delivery so that accurate up-to-date information can be provided regarding any shipment
  • Negotiating with drivers on delivering planned loads
  • Prepare various daily, weekly, and monthly reports.
  • Assist in preparing necessary paperwork relating to shipping schedules, customs, fuelling, loading and provide to the appropriate stakeholders
  • Prepare and print driver route information.
  • Greet and direct drivers at the driver window
  • Maintaining and building a positive rapport with all drivers and other departments; being the first point of contact for the north team.
  • Back up for department staff, when required.
  • All other duties as required.
Qualifications:
  • A positive attitude and excellent customer service skills
  • Strong leadership skills with the ability to solve problems quickly and efficiently.
  • At least 3 years’ previous experience as a dispatcher in the transportation industry.
  • Sound knowledge of MS Office particularly Excel. Previous experience with routing software is an asset.
  • Ability to identify and constructively make recommendations regarding operational improvements
  • Technical knowledge of major vehicle systems and various equipment types
  • Knowledge of Highway Traffic Act, hours of service logs, load security and Regulations
  • Strong written and oral communication skills
  • Flexibility for coverage
We Offer:
  • Top industry wages
  • Early vacation bonus
  • Workplace safety award program
  • Group benefit package, including company matched TFSA, RESP, RRSP
  • Employee Family Assistance Program
  • Referral bonuses
  • Employee engagement activities
Make “Another Cool Move”- Join our family of essential workers at Erb Transport!Contact us 1-800-461-5299 or Recruiting@erbgroup.comCompany website: www.erbgroup.com Named by Trucking HR Canada as Top Fleet Employers for eight consecutive years, and Best Fleets to Drive For (2022) through Truckload Carriers Association, we have grown significantly since our induction in 1959 and have become one of Canada’s largest family-owned refrigerated trucking companies. Although we have over 1,500 employees, we have not forgotten where we started or that our greatest asset is our people. Strong values and support for our fellow colleagues is a unique and important part of the workplace experience that is encouraged here.Erb Limited is committed to the principle of equality in employment.IND1Quick Apply
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