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Weekend Dispatcher - Jobs in Kitchener-Waterloo, ON

The Erb Group of Companies
Job LocationKitchener-Waterloo, ON
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Celebrating 63 years of BusinessWe Bring Food to Your Family’s Table!We are now hiring a Weekend Dispatcher for our Baden, Ontario terminal!Shift Details: Friday, 10:30 a.m. to 9:00 p.m., Saturday & Sunday 7:30 a.m. to 6:00 p.m. Monday 6:00 a.m. to 2:30 p.m.Responsibilities:

  • Act as liaison between driver, operations, shop, driver services etc.
  • Greet and direct drivers at the driver window
  • Provide accurate directions for pickup and delivery services
  • Prepare and print driver route information
  • Collaborate with planners and coordinate scheduled assignments of drivers and equipment
  • Support equipment and preventative maintenance scheduling and coordinate repairs as required
  • Liaise with other operating locations to maximize equipment efficiency and utilization
  • Respond to service issues from internal and external customers
  • Track shipments from point up pick up to delivery and maintain accurate and time-sensitive information
  • Negotiate with drivers on delivering planned loads
  • Prepare various daily, weekly, and monthly reports
  • Assist in preparing necessary paperwork relating to shipping schedules, customs, fuelling, loading and provide to the appropriate stakeholders
  • Maintaining and building a positive rapport with all drivers and other departments
  • Back up for department staff, when required
  • All other duties as required
Qualifications:
  • Minimum 3 years of previous Dispatcher experience within the transportation industry required
  • Technical knowledge of major vehicle systems and various equipment types required
  • Ability to identify and constructively make recommendations regarding operational improvements
  • Excellent written and verbal communication skills required
  • Previous experience with routing software considered an asset
  • Strong leadership skills and ability solve problems efficiently and effectively
  • Knowledge of Highway Traffic Act, hours of service logs, load security and Regulations required
  • Excellent customer service skills
  • Advanced experience with MS Office (Word, Excel, Outlook)
  • Flexible to cover other shifts as required
We Offer:
  • Top industry wages
  • Early vacation bonus
  • Workplace safety award program
  • Group benefit package, including company matched TFSA, RESP, RRSP
  • Employee Family Assistance Program
  • Referral bonuses
  • Employee engagement activities
  • Reliable, well-maintained equipment
  • Uniform and boot vouchers
  • Tool Allowance
Make “Another Cool Move”- Join our family of essential workers at Erb Transport!Contact us 1-800-461-5299 or Recruiting@erbgroup.comCompany website: www.erbgroup.com Named by Trucking HR Canada as Top Fleet Employers for eight consecutive years, and Best Fleets to Drive For (2022) through Truckload Carriers Association, we have grown significantly since our induction in 1959 and have become one of Canada’s largest family-owned refrigerated trucking companies. Although we have over 1,500 employees, we have not forgotten where we started or that our greatest asset is our people. Strong values and support for our fellow colleagues is a unique and important part of the workplace experience that is encouraged here.Erb Limited is committed to the principle of equality in employment.IND1Quick Apply
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