Sales Operations Manager - Jobs in Langham, SK

Job Description

Job Summary.Langham Hospitality Group (LHG) is a global hotel company with properties located in major cities and four continents under The Langham Hotels and Resorts and Cordis Hotels and Resorts brands. It is the hospitality arm of Great Eagle Holdings, a leading property development company in Hong Kong.To provide support to Vice President - Sales in assisting Langham Hotel Group Sales and Marketing Functions, Hotels and Global Sales team to achieve their revenue target.Global Sales Operations Support:Annual S&M Planning Guide:· Coordinate with all LHG S&M function heads for respective function expenses to be posted to GSO/Hotels· Liaison with Finance on expenses charging mechanism· Compile the content and documentation for Annual S&M Planning Guide· Rolling out the charging confirmation logistics with hotels· Annual GSO P&L budget validation and consolidation· GSO Team targets settings and roll out regular review on GSOs’ production· GSO KPI verification and SIP validation · Facilitate and prepare relevant budget planning documentation for GSO sales missions, event, tradeshow and workshop· Support SVP S&M with monitoring the GSO budges, and forecasted expenditure· Global Sales tracking to ensure the identification and understanding of major accounts on a global basis uniting the top 20 accounts in each market for every Hotel and developing LHG top global accounts for maximization by the Regional S&M Directors and GSO’s· To formulate the business platforms and be responsible for overseeing new potential investment in equipment, systems or other resources in order to maximize LHG’s value and operational integrity Coordinate LHG Sales Policy and Procedures ensuring its effectiveness roll out in all GSO and hotels Business travel and MICE preferred partners production tracking and review· Facilitate MICE agreement review with LHG Legal and Finance upon GSO request· Coordinate the effective usage by all GSOs of the Delphi Sales and Catering system· Consolidate divisional monthly reports· Coordinate logistic for sales giveaway items for Hotels & GSO usage· Maintain schedule reports queries for GSO· Assist any ad hoc procurement process· Assist in office general administration approval at corporate level including travel expenses reimbursement reports, trip request, purchase order, design requisition etc. and coordinate with concerned internal departmentsAdministration Support:· Perform all administration support for a smooth sale operation flow and assist on sales and marketing administrative duties between the corporate office and GSO· Consolidate all remote GSO offices submissions for projects· Prepare Chairman & CEO reports when needed· Prepare and consolidate LHG S&M Monthly Alignment Meeting· Assist Vice President - Sales on ad-hoc projects assignments when requiredRequirement.Minimum 5 years in hotels and hotel corporate companies in related functions· Administration· Hotel Systems· Revenue Management (not required but preferred)· Accounting (may be considered)Hospitality Management Systems –· Delphi, Cvent Lanyon, Opera PMS· Computer literacy: - Expert in mastering MS Excel - Strong proficiency in MS Word and PowerPoint presentation Education· Undergraduate degree holder in relevant discipline Soft Skills· Strong communication skills with both internal and external customers· Self-starter and team player to support a positive working atmosphere· Ability to prioritize and organize work assignments based on their importance and urgency· Attention to details, clear thinker, analyze and resolve problems with exercising good judgment Language· Fluent in written and spoken Cantonese, English and Mandarin preferredMust be legally eligible to work in Hong KongTerms of employment.Full timeJob Type: Full-timeQuick Apply

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