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Customer experience coordinator | Trois-Rivières - Jobs in Mauricie, QC

Job LocationMauricie, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Mauricie, full-timeInnovation, passion, commitment, respect, and excellence are what drive us day by day.These values are held dear by all of our employees, from head office to every one of our stores.What is the reason for our success Our commitment to contribute to the well-being of our customers and employees alike so we can all make the most out of life! After all, they all are our inspiration.A vital member of the New Look customer service team, our front-line customer experience agent with those who keep us doing our job: our customers. The customer experience agent is the one who breaks the ice, welcomes and directs customers according to their needs. Come to the aid of our team of passionate professionals in order to contribute to the well-being of customers but also your future colleagues.ResponsibilitiesGreeting customers with courtesy and professionalism;Making appointments, eye exam reminders, and eye exam confirmations;Creating and updating patient files;Performing tests prior to eye exam;Supervising eye exam payment and producing end-of-day reports;Other administrative tasks.Answer phone callsDirect customers / patients to the appropriate departmentClean the equipment used according to established sanitary standardsMaintain a favorable climate in the storeWhy choose New LookCompetitive salary;Preferred rate for car / home insurance;Pair of free ophthalmic glasses annually;Telemedicine service offered by the employer;Free parking.Want a career with vision Want to be a visionaryJoining New Look Eyewear gives you the opportunity to be part of an exceptional team and advance your career. We are the Canadian leader in the optical field and yet we maintain a personal approach with every client.Quick Apply

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