Account Manager - Jobs in Miami, MB

Job Description

Job TitleAccount ManagerJob Description SummaryThe Account Manager is a key role in C&W with responsibility to manage the client relationship while providingexceptional client service and delivering on all aspects of the contract. The Account Manager will manage andlead team members.Responsible for <$2MM+ revenue and day to day client relationship of one or more client accounts withinGlobal Occupier Services (GOS) across one or more service lines below:1. Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.)2. Project & Development Services3. Transaction Management4. Portfolio Administration5. Portfolio and Workplace StrategyThis position provides management across all aspects of the accounts including, but not limited to,1. Service Delivery Excellence (including innovation, best practices etc.)2. Client Experience & Relationship Management3. Talent Management and Team Development4. Financial Performance (including P&L, contract expansion / renewals etc.)Job DescriptionThe Account Manager is a key role in C&W with responsibility to manage the client relationship while providing exceptional client service and delivering on all aspects of the contract. The Account Manager will manage and lead team members. Responsible for <$2MM+ revenue and day to day client relationship of one or more client accounts within Global Occupier Services (GOS) across one or more service lines below: 1. Integrated Facility Management (including Engineering, EH&S, Sustainability, Supply Chain Mgt. etc.) 2. Project & Development Services 3. Transaction Management 4. Portfolio Administration 5. Portfolio and Workplace Strategy This position provides management across all aspects of the accounts including, but not limited to, 1. Service Delivery Excellence (including innovation, best practices etc.) 2. Client Experience & Relationship Management 3. Talent Management and Team Development 4. Financial Performance (including P&L, contract expansion / renewals etc.)

• Contribute to the overall service and financial performance of C&W through effective cross-selling and relationship / contract expansion  Ensure quantitative and qualitative analytics and evidenced-based decision making KEY COMPETENCIES 1. Leadership 2. Customer Relationship Management 3. Technical Skills 4. Organization Design & Management Skills 5. Communication (oral and written) 6. Matrix Organization / Business Partner Skills 7. Presentation Skills 8. Business Acumen IMPORTANT EDUCATION  Bachelor’s degree required  Master’s degree or MBA preferred IMPORTANT EXPERIENCE  Minimum of 5-7 years at management level or other similar capacity  Experience in directly leading and managing teams  Client, P&L and contract management experience  Experience in the management of an integrated services account, including Integrated Facility Management, Project & Development Services, Transaction Management, Portfolio Administration and Strategic Consulting. ADDITIONAL ELIGIBILITY QUALIFICATIONS  Ability to develop positive working relationships with agencies, local government officials, and business community members  Possess technical domain knowledge (one or more in IFM, PDS, TM, PA, SCON)  Skilled in financial analysis and knowledge of financial concepts  Ability to comprehend, analyze and interpret complex business documents  Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint) WORK ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets. May be required to travel outside between client sites in varying weather conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer Date created or last reviewed: September 2017 Page 3 of 3 and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of the time; and extend hands and arms in any direction. AAP/EEO STATEMENT C&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated. OTHER DUTIES This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.Quick Apply

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