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Night Auditor/Front Desk/Hotel Support - Jobs in Naramata, BC

The Naramata Inn
Job LocationNaramata, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

The Night Audit/Front Desk/Hotel Support role is an important part of the Guest Services team responsible for overnight operations of the Inn. This role has a reduced level of guest contact, however as the only member of the Guest Services staff, a high level of customer services is required. Night Audit/Front Desk/Hotel Support will complete a variety of tasks overnight from guest billing, reconciliation, and data entry, as well as some regular housecleaning duties.Key Responsibilities

  • Address all needs of guest needs, offering in depth knowledge of the Inn + Restaurant’s offerings
  • Forecasting arrivals and departures to ensure smooth processes and billing accuracy.
  • Handling guest room cash outs.Reservations for Inn and Restaurant, Check Ins/Check Outs
  • Handling any overnight guest issues and requests as needed.
  • Handle daily housekeeping/night cleaning duties
  • Assist with breakfast set up as needed
  • Additional duties and collaboration with other departments. Role evolves as Naramata Inn and employees evolve.
Our Professional Expectations
  • Act as brand ambassador both on and off the job with a welcoming, knowledgeable and positive attitude for guests, staff and community
  • Participate in the Naramata Inn’s culture of mutual respect and support for one another
Part-time hours: 20 - 40 per weekExpected start date: 2021-07-01Job Types: Full-time, Part-time, PermanentSalary: $18.00-$21.00 per hourBenefits:
  • Extended health care
Schedule:
  • 8 hour shift
COVID-19 considerations:We have followed all government regulations and recommendations including plexiglass, signage, sanitation stations and PPE as appropriate.Work remotely:
  • No

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