Supervisor (Part-time) - Jobs in Nepean, ON

Job Description

The Supervisor is a brand ambassador and acts as a “Leader on Duty” in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills.As a Supervisor, your main responsibilities will include:Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.Processing customer sale transactions and accurately following cash handling proceduresAssisting customers with returns and exchanges of merchandiseCompleting store opening and/or closing proceduresPreparing courier for head office when requiredCommunicating store information to the District Manager or other functions when requiredAssisting in merchandising, marketing and visual presentation aspects of the storeReceiving and processing company product accurately and efficiently while preserving the organization of the backroomMaintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.Securing company assets by following all loss prevention policies and proceduresActing as a Team Leader through your ability to:Drive sales through leadership on the sales floorAssist with sales associate training and developmentOversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period scheduleParticipate in creating an environment that is positive, fun, outwardly friendly and engaging for all employeesLead by example, demonstrate the Carter’s Company Values and ensure the compliance of all company and store policies and proceduresContributing to store success by accomplishing related results as neededRequired Experience:Retail key-holder, team leader or supervisor experience is an assetHigh energy, enthusiastic team leaderA history of meeting and exceeding sales goalsExcellent leadership, interpersonal and customer service skills. Ability to motivate others.Working knowledge of computersEffective verbal and written communication skillsPhysical demandsAbility to lift up to 25 lbsAbility to move and replace fixtures, shelves and hardware throughout the storeAbility to use ladders on a frequent basisCapacity to stand for long periodsAvailability RequirementsRegular work frequency is required to remain an active employee.Availability changes must be approved by the Store Manager and will be reviewed based on business needs.Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.Must be able to work 2-8 hour shifts (applicable provincial laws apply).Minimum number of hours is not guaranteed.NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.