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| Job Location | Nepean, ON |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
- IT Service Requests and Incidents: Pickup, acknowledge and resolve the tickets in time.- Prioritise issues and work with Support Leads, Application Managers, IT Ops, and other teams- Maintain high quality in all operational aspects and ensure ticket quality- Increase the operational efficiencies by automating the repetitive tasks and building a knowledge base- Escalate high-priority issues to Team Lead and other Senior Management- Learn new technologies and acquire new skills to cater changing demandsJob Type: Full-timeSalary: From $45,000.00 per yearBenefits: