M-Files Systems Training Specialist - Jobs in Nisku Alberta

Job Description

Reporting to Java’s Director of Systems, the M-Files Systems Training Specialist will be responsible for developing and executing Java’s Global M-Files Training Program andto provide the training leadership which will ensure that Java Group personnel understand M-Files features and benefits, have a detailed understanding of how to use the software tool for the purposes of its application, and are effective in doing so.The M-Files Systems Training Specialist must possess excellent communication and instructional skills, be customer service oriented, and must be able to explain the concepts to end users in a clear and concise way. They must also be able to troubleshoot issues that arise during the training process.KEY (CORE) DUTIES AND RESPONSIBILITIES:

• Develop and execute Java’s M-Files Global Training Program and Plan.
• Become a Subject Matter Expert in the usage of the various M-Files Systems deployments.
• Create M-Files training courses, presentations and related materials that can be delivered via Learning Management Systems, in person (group and individual sessions), and virtually using tools such as Teams.

• Create user documentation such as Procedures, Work Instructions and Quick Reference Guides.
• Work collaboratively with Project Managers, Functional Leads and Departmental Managers to plan and coordinate the delivery of training sessions for M-Files Solutions, including:
• Project Management /Document Control Systems
• Corporate Document Management Systems
• Corporate Applications
• Conduct system demonstrations and deliver training to M-Files system users.
• Provide ongoing training support to system users.
• Evaluate the effectiveness of training programs, courses and materials.
• Identify and report M-Files software issues discovered during training.
• Collect user feedback to assist in continuous systems improvements.
• Participate in testing of new M-Files features and developments.
• Perform other related duties as assigned.

RequirementsEDUCATION AND EXPERIENCE

• Secondary school graduation or equivalent with an emphasis on technology
• A background in learning development
• Experience with developing and delivering software training.
• Experience working in the construction industry.

KSA’S (KNOWLEDGE, SKILLS, AND ABILITIES, and PERSONAL ATTRIBUTES):

• Self motivated, confident and driven.
• Ability to work in an environment with multiple priorities with minimum supervision.
• Effective in both independent and collaborative work environments.
• Excellent organizational and technical skills, with strict attention to detail.
• Excellent verbal and written communication and presentation skills
• Excellent interpersonal and team participation skills.
• Ability to troubleshoot technical issues.
• Ability to explain complex concepts in a simple way.
• Proficient in standard business software including the Microsoft Office suite of applications, Visio and Adobe PDF
• Knowledgeable with the M-Files System
• Understanding of construction project execution and terminology

OTHER:

• Travel is a requirement. You must be able to travel to various offices and project sites throughout Canada and the US.

Benefits

• Extended Healthcare Plan (Medical, Disability, Dentalamp; Vision)
• RPP - Group RRSP
• Group Life - AD amp;D - Critical Illness Insurance
• Trainingamp; Development
• Employee Assistance Program - Counseling