Bookstore and Print Services Clerk II - Jobs in North Vancouver, BC

Job Description

Competition Number S18724PPosition Title Bookstore and Print Services Clerk IIPosition Number S99792Employee Group StaffPosition Status Regular Full-TimeStart Date 12/01/2021End Date (if applicable)Department BookstoreAdditional NotesLocation North VancouverWorking with usAt Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a high-performing team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.As a member of the Bookstore and Print Services team, you will be instrumental in helping provide operational support to the Bookstore and Print Services to enhance the overall service and contribute to the success of the tea, through excellent customer service to students, faculty, staff and the community.Primary responsibilities include processing textbook orders and maintaining the Bookstore database, completing print job requests within best practices and arranging for the shipping and receiving of merchandise. We are looking for someone to help us continue to enhance the overall service and contribute to the success of the team and exceptional experiences for our employee and student community. You will work with a team of talented and dedicated professionals, an engaged community and an impactful executive team.Do you share our purpose and passionWhat you’ll do

• Provides comprehensive customer service to internal and external customers by greeting customers upon entry, listening, and questioning to ascertain needs, and showing, explaining and informing of product details or expected timelines to create sales and enhance the overall service image of the Bookstore and Print Services.
• Processes print jobs according to established procedures (First In, First Out), operating Xerox photocopiers, performs finishing work and contacts customers about the status of print jobs. Completes quality control checks for print jobs and ensures final costs are calculated accurately.
• Verifies the accuracy of information on textbook adoptions and researches missing information by looking up item records, contacting publishers to verify availability and current pricing, and reports any issues to the manager that may impact meeting established deadlines.
• Maintains all areas of the Bookstore by stocking shelves, tidying, merchandising and organizing products to facilitate customer access, stimulate sales and enhance the overall image of the store. Maintains inventory levels of supplies needed by the Bookstore and Print Services, such as paper, boxes and shipping materials.

Please see the job description for the full duties of the roleWhat you’ll bring

• Completion of Grade 12.
• Two years of directly related administrative support or retail experience, including experience in an educational setting with significant student contact.

For more informationFor more information, please see the complete job description.BenefitsAt Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life.Take a sneak peek to see what it is like to work at Capilano University.Days and Hours of WorkThe hours of work are Monday to Friday, 8:30am – 4:00pm.Bridge Period (if applicable)Pay Group 14Salary $3,723.00 per month (with increments to a max of $4,186.00 per month)Union MoveUPJob Open Date 11/15/2021Job Close Date 11/28/2021Open Until Filled YesQuick Apply

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