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| Job Location | North Vancouver, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job Status AuxiliaryAbout UsIf you are civic minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District is inspired by nature, and enriched by people. As one of BC’s Top Employers, the District offers exciting professional development opportunities and a competitive total compensation package. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action.Position OverviewAn opportunity exists in the Corporate Services Department for an on call (auxiliary) front desk Customer Service Representative to perform public contact, customer service and clerical work. This position is the public’s primary point of contact providing customer service at the front desk, on the phone, and via email, regarding all of the District’s operations, services, programs, events, bylaws and regulations.You will be responsible for providing customer service in a professional and courteous manner, and will simultaneously use telephone and computer systems to handle inquiries, research answers, enter requests for service, comments or complaints for investigation and for other purposes. In working as part of a team, your ability to deal effectively and courteously with internal and external contacts is paramount, as well as your ability to handle enquiries, complaints and service requests with promptness, tact, diplomacy and accuracy.The ideal candidate will have experience: working in a call centre or multi-line reception environment, using a variety of computer applications, and an e-mail management system.If you have what we’re looking for and enjoy working in a fast paced environment with a group of enthusiastic and dedicated people, we would like to hear from you. Please apply on-line only with your cover letter and resume at https://careers.dnv.org by July 23rd, 2021 to be considered for this competition.Compensation The pay range for this unionized position is $26.34 to $30.94 per hour.Posting Number JP#21-06AJob Open Date 07/13/2021Job Close Date 07/23/2021Special Instructions to Applicants