Ecommerce Manager - Jobs in North Vancouver, BC

Job Description

AspenClean is a rapidly growing brand that makes the ordinary business of green cleaning extraordinary. We offer an award-winning line of premium and natural cleaning products.We are undergoing a digital transformation by leveraging technology to drive customer and employee satisfaction.Who you areYou are a Web Administrator well versed in Shopify, designing and developing, maintaining and troubleshooting websites. You thrive in IT space and have a keen interest in adopting cutting-edge technologies to business needs, and sorting out software issues.About the Role

• Manage daily operations for AspenClean, including content management, product set-up, promotions, Shopify Apps and analytics

• Leverage website analytics, research and other data sources to understand performance and customer interaction, identifying opportunities for improvement

• Brief new content requirements for aspenclean.com and Amazon, ensuring these sites convey AspenClean’s brand story and product benefits, while meeting customer needs

• Responsible for content management on Amazon marketplaces, including product content and brand store, keyword optimization, product titles, and setting up promotions

• Troubleshoot order issues in collaboration with supply chain and customer service teams

• Review weekly ecommerce performance. Keep all reporting and tracking up to date

• Develop and execute SEO strategy, working in collaboration with external agencies as needed

• Collaborate with marketing and creative team members to build and execute campaigns and sales

• Participate in development and refinement of site UX and website capabilities in alignment with growth strategies. Responsibilities may include research, briefings, design review, QA and UAT

• Maintain documentation relevant to website operations and processes

• Own the customer review program, identifying actionable improvements

• Support digital marketing and channel expansion efforts

• Be an integral part of the Aspen Clean Team.

Key Requirements

• 3-5 years of B2C or SAAS eCommerce experience
• Previous experience using Shopify, Amazon and or other ecommerce platforms on a daily basis
• Extensive experience briefing, reviewing and uploading website content and assets

• Understanding of key ecommerce KPIs and how to optimize for them

• Familiar with best practices for web content, conversion optimization, site hierarchy and organization, accessibility and site speed optimization

• Google analytics experience- both analysis and set-up

• Experience with building and executing on SEO strategies

• Understanding of how to work with design and technical teams to build and operate websites

• Knowledge of agile development methodologies

• Understanding of ecommerce supply chain and fulfilment

• Knowledgeable of UAT best practices

• Highly organized with strong attention to detail

• Analytically driven, with proven success in translating data into insights and action

• You have strong communication skills and a track record of strong collaboration across teams

• Flexible and adaptable to rapidly changing business conditions and priorities

What we offer

• Competitive salary
• Performance-based bonus
• Other benefits: (sit/stand desks, free breakfast/lunch on site a few times a week, staff discounts on company products and services)
• Extended health & dental benefits
• Help with immigration/PR sponsorship
• Playing with our office dog Dusty!

Job Types: Full-time, PermanentAdditional pay:

• Bonus pay

Benefits:

• Casual dress
• Dental care
• Extended health care
• Paid time off
• Vision care

Schedule:

• Day shift
• Monday to Friday

Ability to commute/relocate:

• North Vancouver, BC V7H 0A2: reliably commute or plan to relocate before starting work (preferred)

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