Park Ambassador - Jobs in North Vancouver, BC

Job Description

Back to Available PositionsPark AmbassadorDedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life. We are looking for friendly and enthusiastic Park Ambassadors motivated by providing exceptional guest service.Who we are:We are the number one Tourist Destination in VancouverWe are passionate about creating experiences guests and team members are amazed byWe are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guestsWhat you’ll get:Competitive wages,Free coffee, tea and fountain pop with your reusable cup,While on shift, up to a 40% discount on food,30% discount at the Trading Post gift store,Access to various team events #TeamCapGroup,Guest passes for friends and family,PropertyCapilano Suspension Bridge ParkPosition TitlePark AmbassadorApplication Deadline2021-07-19Duties/ResponsibilitiesPark Ambassadors work throughout Capilano Suspension Bridge Park as part of a team of Guides who assist and positively influence our guests’ visit. Their primary task is to help manage guest traffic and ensure safety on all attractions. You are expected to engage with our guests in pleasant and professional conversation. You will also be using public speaking skills in stations that deliver programmed content about various aspects of our park. This is an excellent opportunity for anyone who enjoys interacting with the public and working in nature.What you’ll do:Engage with guests as they access our attractions, provide relevant facts and informationRun our attraction safety positions as trainedTo deliver programmed content in each station in an engaging manner and as trained (includes Safety Talks)Ensure line-ups are moving in an orderly fashion as trainedEncourage Guests to partake in our park offerings such as Tours, Rainforest Explorer Program, and other seasonal activitieQualificationsWho you are:Minimum 1 year of Guest Services experiencePositive, friendly, outgoing, and energetic personalityExcellent interpersonal skillsLevel 1 or 2 occupational first aid is an assetConsiderations:Must be able to work a variety of shifts including evenings, weekends and holidaysTeam Members are required to be on their feet for extended periods of timeTeam Members are expected to deliver the position as described under various weather conditions including but not limited to sun, rain, snow, sleetTeam Members must be able to work in a variety of weather conditions in the darkTeam Members are occasionally required to lift and carry up to 20lbs, climb a step ladder or step stoolThe Capilano Group comprises retail, hospitality and tourism-based businesses anchored by Capilano Suspension Bridge Park in North Vancouver. The Capilano Group’s portfolio includes Moraine Lake Lodge, Moraine Lake Trading and Cathedral Mountain Lodge in the Canadian Rockies, Stanley Park Pavilion, Stanley’s Park Bar & Grill and Prospect Point Cafe and Gift Shop in Stanley Park, Vancouver and Capilano Suspension Bridge Park, Capilano Trading Post in North Vancouver.