Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Show Team Lead - Jobs in North Vancouver, BC

Capilano Group
Job LocationNorth Vancouver, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

General Description:Dedicated to creating experiences our team members and guests are amazed by, the Capilano Suspension Bridge Park is always looking for people who can help bring our mission to life. We are looking for friendly and enthusiastic Park Ambassadors motivated by providing exceptional guest service.Who we are:

  • We are the number one Tourist Destination in Vancouver
  • We are passionate about creating experiences guests and team members are amazed by
  • We are inspired by our natural setting and sharing the wonder of nature with over 1,000,000 annual guests
What youll do:The Lead (Show Team Focus) is a seasonal position responsible for assisting the Operations Supervisors of the Show Team. This team includes Park Guides, Park Ambassadors and Entertainers.Their primary task is to provide easily accessible leadership presence in our park for both guests and Team Members. They ensure the daily tasks of the team are done in a timely and effective manner with the goal of creating the best possible experience for our guests.Depending on the demands of the current season, this role may be performed as part of our scheduled front-line team or the Operations leadership team.Other Duties and Responsibilities:
  • Work with all the Operations Supervisors to assist in the daily operational procedures of the Show Team.
  • Fulfill all assigned guest-facing positions as required by the operating day.
  • Be an example for all Show Team Members for how to actively engage guests and cue search.
  • Provide regular leadership presence through the main park (including west side) and act as a point of contact for team member and guest concerns.
  • Be knowledgeable and share the history and features of CSBP with Team Members and Guests
  • Ensure Show Team presentation is maintained at a high level.
  • Set the example in following company and department guidelines ensuring the Capilano theme and Guest service standards are maintained.
  • Advise the Operations Supervisor immediately of the need for potential orders
  • Assist with ongoing monitoring and tracking of guest feedback (informal and formal) as well as engagement tracking and analysis.
  • Must be prepared to step into a supervisory role as required by the leadership team. When fulfilling this role, the team lead must be ready to:
  • Know and communicate health and safety requirements & regulations and ensure they are followed,
  • All other duties as required
Qualifications:
  • 1 full season experience in a Guest Services role
  • POS experience, knowledge of Galaxy system an asset
  • Can handle stressful situations and meet fluctuating and demanding needs, remains calm under pressure
  • Ability to work successfully in a team environment and contributes consistently through a positive manner
  • Occupational First Aid, level 1, 2 or 3, a strong asset
  • Second Language is an asset
Considerations:
  • Able to work a variety of shifts including evenings, weekends, and holidays, to meet the needs of the business
  • While in this position, team members are required to be on their feet for extended periods of time
  • While performing the duties of this position, required to work in a variety of weather conditions
  • Occasionally required to lift and carry up to 20lbs and climb a step ladder or step stool
FXWHdi35vBQuick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Show Team Lead Related Jobs

© 2021 HireJobsCanada All Rights Reserved