Account Manager II - Service Contracts - Jobs in Ontario

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.Division: The Instrument and Enterprise Services (IES) Division is responsible for one of Thermo Fisher Scientific’s premier brands: Unity Lab Services (ULS). We provide a single source for integrated lab service, support and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address your business needs. Whether you are looking to arrange for service on one instrument or are seeking resources to manage service and support for all your labs, there is a Unity Lab Services solution to meet your business needsLocation: Canada - Quebec and OntarioHow will you make an impactThe Territory Manager is responsible for selling service contracts for the various instruments serviced by the IES Canada business. In this critical sales position, you will focus on exceeding the sales quotas for our service portfolio by selling and negotiating contracts with end user customers, key decision makers and procurement. You will collaborate with the field service team, cross divisional & channel distribution partners, product & application specialists, customer experience and business development teams to help drive sales.What will you do

• Achieve and exceed monthly & yearly sales goals within assigned territory
• Identify, develop and close large sales opportunities
• Identify customer solutions that span across multiple business sectors and cross-functional stakeholders, and collaborate effectively to execute the sale plan
• Deliver cross-functional customer planning sessions and business reviews of service solutions for various customers
• Develop, implement and maintain account specific strategies/proposals to drive incremental growth opportunities
• Sells new services by utilizing value propositions by establishing key customers relationships and understanding customer service/support needs
• Utilizes strategic messaging and sales approach for the broader target audience with superior knowledge of our service products
• Determine the best course of action in compliance with quality processes and business rules and regulations
• Monitor competitive activity and industry trends, creating competitive solutions
• Submits accurate forecasts, weekly reports, monthly highlights, marketing intelligence, and maintains data integrity within CRM
• Maintain intensity and continually striving to increase contract penetration coverage of instrument install base

Required Experience:

• Bachelor’s Degree in Business, Science or equivalent education or experience
• Minimum two (2) years of selling experience strongly preferred.
• Must be fluently bilingual to handle English and French speaking customers, both written and verbally.
• Experience successfully meeting or exceeding sales target
• Experience creating and executing sales and/or field marketing plans
• Territory management with a focus on developing long-term relationships
• Detail oriented for contract administration
• Proficient in:
  • Microsoft Office Suite (i.e. Word, Excel, PowerPoint, OneNote, etc.)
  • Salesforce data management and reporting
  • Microsoft Teams meetings and video presentations

Preferred Experience:

• Analytical instrumentation, laboratory products and services, or equivalent
• Familiarity with the following industries: biotech, clinical, pharmaceutical, academic/medical research, environmental, food, forensics, and petrochemical
• Proficiency with sales software
• Experience managing independent selling or distribution channels strongly preferred

Position requires Covid-10 Vaccination and or routine testing per client discretionAt Thermo Fisher Scientific, each one of our 80,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.Apply today! http://jobs.thermofisher.comThermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Accessibility/Disability AccessJob Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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