Distribution Centre Team Lead - Jobs in Ontario

Job Description

About NCRNCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.TITLE : Distribution Centre Team LeadLOCATION : Ontario, virtualPOSTION SUMMARY & KEY AREAS OF RESPONSIBILITY:The purpose of this role is to provide 24/7/365 operations support for the Warehouse Management system, as well as devices used within the distribution centre . The Print Administration Associate I role is responsible for the day-to-day administration and support of network equipment, workstations, laptops, and software. This role also performs clerical logistic duties as required. Shift work or unusual hours may be required to accommodate the needs of the business.

• Perform label processing activities (creation of custom labels, sorting, etc.) on a daily/nightly basis
• Perform/assist with Mainframe production runs and reports on a daily/nightly basis

• Complete ad hoc billing jobs (corrections, manual, and ad hoc requirements)
• Assist with system upgrades ( e.g. hardware, software), and related duties, including providing support for the Warehouse Management system and Vendor Management systems within the logistics environment
• Assist with/conduct testing/implementation of new systems and services as required and provide feedback during the evaluation and/review of new features, services, software and hardware as required.
• When necessary, provide L1, L2 support to Technology support team members, engaging application technical support and escalation as appropriate
• Prepare site/ support documentation and reports for use by others

BASIC QUALIFICATIONS:

• Post-secondary education, College diploma or certificate
• 2+ years’ experience in technical workstation/laptop support experience

• Intermediate knowledge of networked environment
• Working knowledge of wifi Windows 7/10 O/S, O365, etc.
• Microsoft Certification, A+ certification an asset
• Experience troubleshooting and providing problem resolution on PC workstations and peripheral devices within a Windows/Office product environment
• Possess excellent communication and organizational skills, along with excellent interpersonal skills.

• Exceptional client service skills
• Demonstrated abilities to multi-task, including solid time management skills.
• Understanding of logistics technology would be an asset
• Ability to work shift work or unusual hours

Offers of employment are conditional upon passage of screening criteria applicable to the job.EEO StatementIntegrated into our shared values is NCRs commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.Statement to Third Party AgenciesTo ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.Quick Apply

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